Keenan T.
Customer service can't be bothered to do their job
These low ratings are completely justified. I got clothes for my daughter as a gift, and most of my order came in more than a month ago, save for one piece. Instead of tracing my order like every other retailer does as best practice, they want ME to chase down the gift items and photo the pieces I wasn't missing so that they can chase down the one that was. They're too lazy to address the problem of their own creation, instead they want to distract me with meaningless busy work. I've requested a refund, I'll write a follow-up review on that experience if it runs similar to this one.
Response from Lenny LemonsAug 17, 2021
Hi Keenan, We really appreciate your feedback. We are sorry to hear that you didn't get your complete order. Rest assured we're to help you with your order. Please send us an email at [email protected] and we will be more than happy to assist you with your concern. You can also give us a call at +1 720-778-3261 for immediate help. - Lenny Lemons Team xx