Paula
I ordered an item for my grandson
I ordered an item for my grandson. Never received it. Tracking number does not work. Emailed and still waiting. Planning to file a complaint with BBB. I think they are scammers.

Lenny Lemons is one of the leading baby clothing stores offering a wide selection of trendy clothes, shoes & more for newborn baby boys & girls.
Lenny Lemons (lennylemons.com) has 286 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Paula
I ordered an item for my grandson. Never received it. Tracking number does not work. Emailed and still waiting. Planning to file a complaint with BBB. I think they are scammers.
Kim R.
About four years ago I bought some things for my granddaughter from Lenny lemons. I loved my items then. Today I was shopping on their site, and was offered a 20% off my order so I created a account. I selected about $300 worth of merchandise, never received a 20% off code. So I called their customer service. She had me on the phone for 15 minutes and at the end of said call, I received no help at all but to send an email to their customer service. Total waste of my time. If I receive assistance from customer service in the next 24 hrs I will update my review.
cihan A.
I bought Rome Trend Jacket and it looks very cheap. Not even close to the picture on the web site. Now I want to return but I know it will not be as easy as any other brands which has a store or Amazon.
Response from Lenny LemonsJan 22, 2022
Hi Cihan, Thanks for bringing this to our attention. We are sorry to hear that you are not satisfied with your order. Please send a message at [email protected] and we would be glad to assist you. Team Lenny Lemons
Asia E.
They never sent my order to the postal service and just kept sending me the same “tracking number” link which clearly stated that USPS was “awaiting item” for weeks… I have yet to be issued a refund for the $300+ spent at this shop. DO NOT TRUST THIS BUSINESS.
Response from Lenny LemonsDec 8, 2021
Hello Asia, We apologize for your unsatisfactory experience. We understand that you're having trouble tracking your order. Please note that couriers such as USPS don't update real time. Rest assured that we are closely monitoring every single order until it gets delivered to its destination. If you still haven't received your order, kindly send a message at [email protected]. We would be more than glad to assist you further. Team Lenny Lemons
Valued C.
The delivery time was ridiculous - almost 2 months. I ordered several outfits and the sizes are all "off" - one is supposed to be 12 months and is so small it might fit a 3 month old. I'm really disappointed and will never order from Lenny lemons again. Quality was average.
Response from Lenny LemonsJul 24, 2021
Hi, Thank you for your feedback. We are sorry to hear that you are not happy with the product that you received. Rest assured we're to help you with your order. Please send us an email at [email protected] and we will be more than happy to assist you with your concern. You can also give us a call at +1 720-778-3261 for immediate help. - Lenny Lemons Team xx
Hope W.
It took to long and the clothes were not as they were advertised. Cheaply made and something you would get at a flea market of beauty supply store. The fact that I am just now getting this link to leave a review almost 2 months later is crazy!
Response from Lenny LemonsJun 7, 2021
Hi Hope, Thank you for your feedback. We are sorry to hear that you are not happy with the product that you received. Rest assured we're to help you with your order. Please send us an email at [email protected] and we will be more than happy to assist you with your concern. You can also give us a call at +1 720-778-3261 for immediate help. - Lenny Lemons Team xx
Katelyn R.
April 18th was the date that I didn't do my homework properly, I should've researched this phony company long before placing an order. We had family photos on May 9th and waited for the item, thankfully my sister-in-law was able to make an outfit for our son. I received the item (I ordered more than one, but only got one) on May 19th. It's cheap and will probably shred to pieces in the wash. The customer service continues to serve me the run-around. Stating that they will send a replacement, but I've told them that I was a refund... I've already needed the item and that chance has come and gone. Shame on me for not checking into this awful company before spending hard-earned money on air.
Response from Lenny LemonsMay 27, 2021
Hi Katelyn, We are so sorry to hear about your experience but thank you for sharing it as well for we will use this as a lesson for us to continually improve both our products and service. If you could send us an email at [email protected], we will do our best to make this right with you. You can also call us at +1 720-778-3261 for immediate assistance. Lenny Lemons Team xx
yvolus
I’ve been waiting for part of my order since February. I asked for a refund but they said they will reprocess the order instead, they even admit that the package was lost according to their tracking. I insisted on having my refund but the communication went dark. They totally ignore me. This is a company from oversea. A total scam!!! DO NOT ORDER!! Please do NOT tell me to email to "hello at lennylemons.com", because you guys don't reply back, just like other 99% of the angry customers are going through right now. I wish there is something we could all do, to take action and take down this FAKE oversea online company.
Response from Lenny LemonsMay 20, 2021
Hi Yvolus, We are so sorry if you feel that way towards us. We do our best to give you the best Lenny Lemons experience but sometimes, things do not go as planned. Whatever issue you had with your order or bad experience you had with us, please send us an email at [email protected] and we will do our best to make sure that it is addressed and that you are a one happy customer. You can also call us at +1 720-778-3261 for immediate help. - Lenny Lemons Teamxx