Cathryn
Half million tract house
I paid over $500,000 for a Lennar home in the Imagery on Mountain Island Lake in Mount Holly North Carolina. 5 1/2 months later, I had a piece of molding from my kitchen cabinets fall off. I contacted customer care and they refused to fix it because they said the cabinet company glues it and does not nail it so they are not responsible. When I questioned them further they said I must have knocked it off because I have decorations on the top of my cabinet. I have built four houses and I’ve always decorated above the cabinets and I’ve never had the molding fall down. I was told that it was not a warranty item. Soon after I moved in I had to have the HVAC people out. I never met such rude condescending people. They treated me like I was stupid. I look around my house and just see poor workmanship everywhere. They’ve use the cheapest products put up in the cheapest method possible. If you were reading this and considering purchasing Eleanor home, I suggest you run and not walk as far away from them as you can.



