Anna R.
I ordered a skirt and top set .The top…
I ordered a skirt and top set .The top was on sale and the skirt was full price. I decided to get a meduim in both even though im a xsmall in size,not knowing what there sizing or brand was like. Well to my disapointment the top was so small it didnt fit at all. The skirt was ok just fitted.I emailed Leau to see if I can exchange for a large( if it wasnt right at least I could get it altered.!!!!! ), but because it was on sale.they would not let me returned the top after numerous emails to Kimberly. now i stuck with a top that dosent fit and now cant wear this as a set which is why i purchsed it. in the first place it stated that the garment was true to size but it is clearly not true and misleading to customers and this is a faulty. this garment was not manufactured in the right sizing. hense why i should get a exchange !!! Kimberly (Leau) yes tried to give you the KIND run around pretended to be nice , But clearly didnt care! I am upset that i now cannot wear this as a set ! the dosent match the product it was fit for. WELL NEVER again WILL I PURCHASE FROM THEM AGAIN THEY DONT CARE ABOUT CUSTOMERS. !!!!! Anna Romeo Australia
Response from LEAUJun 8, 2026
Hi Anna! Thank you for your feedback and we are so sorry you have not had a good experience. :( In most cases, we’re able to offer an exchange or store credit so you can select a different size that works better for you. Please feel free to email us [email protected], and our team will be more than happy to look into this and assist you further. Please mentioned TrustPilot and your order # so we can further clarify! Looking forward to helping you resolve this 💛



