The Leather Furniture Expo sells top grade leather furniture with Nationwide Shipping. We are a nationwide leader in shipping new leather sofas, sectionals, recliners, and more across the United States.
Leather Furniture Expo (leatherfurnitureexpo.com) has 366 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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366 approved reviews, newest moderated first
Myrna R.
The company is true to there word , They told me expect the wait would be 4 months. true , it was worth the wait, My couch and chair is magnificent. The color and texture too. The company email me every week of the progress. I do recommend them highly
Margaret E.
I don’t think I can recommend buying furniture from this company. I put down over $3200 (50% down payment) last October for a leather couch and chair. It’s now late March (FIVE MONTHS in) and I was asked for the remaining balance of again over $3,200. I’ve never seen the furniture and have not been given any delivery date. I’m being told two to three weeks or so and I’ll be hearing back. Buyer beware that you will wait a LONG time to get your furniture and keep in mind your putting up all your money buying something sight unseen with no guarantee of a delivery time!
Response from Leather Furniture ExpoApr 3, 2024
Hi Margaret, We are very sorry for the delay with your furniture. Your furniture is finishing up and is scheduled to be picked up by the delivery company next week. If you have any questions please call us at 800-737-7702
Brenda S.
Ordering was easy and customer service answered all my questions. Different grades of leather and many colors to choose from. Time to get order is long and unpredictable but savings and quality of furniture is great. Worth the wait! Delivery service is amazing! Would recommend Leather Furniture Expo but must be patient!! I would definitely purchase from them again!
Dawn A.
I was a bit nervous ordering high-end furniture online, but Leather Furniture Expo exceeded my expectations. They provided weekly status updates, and my Natuzzi sofa and loveseat arrived in perfect condition and exactly what I ordered.
Scott
I was worried about purchasing online, I had never done that before. Leather Furniture was excellent to deal with from the very beginning. Today we received our new furniture and we could not be happier. Everything was 100 percent professional and well done. My next purchase will be from this company, they are great, and i was very pleased with all phases, including the delivery. The men were professional, polite, and efficient. They were very careful with everything. Just amazing, I highly recommend the entire process cannot say enough good things about the entire process.
Patrick H.
I'll admit, it was a bit unnerving for me to buy a couch sight unseen from a website. However, the experience couldn't have been better. Leather samples for the 2 couches we were interested in were delivered quickly. Customer service before we ordered was incredible in terms of answering questions, describing the couch, etc. Regular communications were made throughout the process. In the end, we couldn't have been happier with the couch we received. Would not hesitate to purchase from them again.
Meryl N.
I am absolutely shocked. By the way, someone answered the phone just now. I've been asking him to get me a lousy little swatch so that I could buy a $10,000 couch. He tells me to do it on the website and I told him I tried that three times and it didn't go through enough to get a confirmation email . from you. Instead of taking my name and address and the name of the swatch, he decided to go through step by step as though I'm a moron as to what I need to do on the website. I tried to tell him about five times that I already did that and I needed more help and he told me too bad you can't have it. Have a nice day and he hung up. I don't think you need people like that working for you because you lost a $10,000 order. If that's how you treat customers before you order, how do you do later? That's would be even more disgusting I'd imagine. I'm going to submit a review with this exact statement. I posted this review about an hour and a half after my experience calling. I got your message but I can't help you with the name. If he picked up the phone and said his name at probably was thinking about my question. I wish I did take his name. You might want to check your phone system if you have a recording available because you definitely don't want this person working for you. I did get your email that you do take orders over the phone. I don't understand why he's stuck by this and repeated it over and over in such a rude fashion.
Response from Leather Furniture ExpoJan 6, 2024
Hi Meryl, I am sorry that we did not meet your expectations when you called in for help. Can you please provide the person you spoke to so we can look into this further? You are always able to call in to get a swatch if you are having trouble requesting one online. If you would like to give us a call Monday and ask for Sam we would be more than happy to help you with a swatch and any questions you have on the furniture itself.
Mark B.
We give you a “10”! Very happy with furniture quality and design! Weekly updates on the progress of construction! Pricing was great during this particular sale. Well worth the wait ! Thanks