Donna K.
Customer service help
Customer service was great helping me with registering my warranty online but I also told her I needed assistance with service. Nobody called me back 😞

Maintain Your Independence at Home Learn More Explore our stair lifts and other mobility solutions to see why a Leaf Home Stair Lift installation makes all the difference. Life is full of uncertainties, but whether you can stay in the home you love shouldn’t be one of them. Offering direct-to-consumer in-home comfort solutions, our team provides well-deserved peace of mind to families, caretakers, and anyone caring for a loved one. Leaf Home Stair Lift transforms homes through high-quality accessibility solutions that improve independence by providing a variety of customizable options such as power swivel seats and power folding footrests for both straight and curved staircases for indoor and outdoor spaces. With products backed by limited lifetime warranties, flexible payment options, and hassle-free installations, the Leaf Home Stair Lift team prides itself on making home upgrades easy.
Leaf Home Stair Lift (leafhomesafetysolutions.com) has 1,550 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing1,550 approved reviews, newest moderated first
Donna K.
Customer service was great helping me with registering my warranty online but I also told her I needed assistance with service. Nobody called me back 😞
Stephanie B.
The job did not look professional done. To many incomplete areas. Staff was very nice but the craftsmanship is not good. A lot of misleading at the beginning. When the sales person came to your house they make you believe that you’re getting a professional job and that the work is going to be done by the company employee and not by subcontractors. if I would’ve known I was getting a subcontractor I would have made another choice and hired another company. Now I feel like I’m stuck with something that is not up to par and I’ve paid too much money for the shower for it to look like this. I will never hire this company again. It was really bad when the person came in to see the non-professional job he said I was just to detail. What this company can do better is to be honest and upfront with people and let them know that the pictures they are showing homeowners It’s not what you will get. The will bathroom will not look like that and that they use subcontractors and they do not have employees that works for the company.
Response from Leaf Home Stair LiftJul 17, 2023
Your feedback is important to us and has been shared with our team in order to improve in these areas, Stephanie. We encourage you to contact 866-320-5477 or email [email protected] to discuss your experience in more detail.
Charlie M.
The installer was very professional and informative and after the installation, my wife was able to sleep in bed for the first time since September. We are very grateful and the price was reasonable. The sales person gave us all options.
Jeffrey H.
Needed my stair lift "tweeked". Service Tech arrived on time, polite and professional. Within minutes the job was done, and done to my satisfaction
Response from Leaf Home Stair LiftJul 7, 2023
Leaf Home Safety Solutions is dedicated to enhancing the safety of your home and providing an exceptional customer experience. Thank you for your recommendation, Jeffrey.
Melissa
Install did not go well. Plumbing in drain is not centered even through it was all new plumbing. Water sits around drain. The shower rod hung too low, shower curtain lays in water. Dings in wall need repaired.
Response from Leaf Home Stair LiftJul 6, 2023
Thank you for sharing your experience with us, Melissa. We have escalated your concerns with our support team, and they will be in touch with you shortly. If you need immediate assistance, please don't hesitate to reach out to us at 866-320-5477.
Sheryl
Explain warranty and provide warranty. Difficulty getting off chair at top of stairs. Knees bump door edge.
Response from Leaf Home Stair LiftJul 6, 2023
Customer satisfaction is our priority, Sheryl. Please feel free to contact us at 866-320-5477, so we can ensure a 5-star experience.
KUMAR C.
Customer service
Response from Leaf Home Stair LiftJul 6, 2023
Leaf Home Safety Solutions is dedicated to enhancing the safety of your home and providing an exceptional customer experience. Thank you for your recommendation, Kumar.
MELVIN
It was a great experience. The installers were great polite and explained what they were doing and very helpful. They did a great job. Thank you!
Response from Leaf Home Stair LiftJul 5, 2023
Happy to hear our Leaf Home Safety Solutions team was able to provide you with peace of mind. Thank you for your 5-star review, Melvin!