LawnGuruReviews of lawnguru.co

Response from LawnGuruOct 14, 2026

Hi Srinath, thank you for taking the time to leave a review. I am so sorry to hear about your experience with your first service. Having your job delayed and receiving a cut that doesn't meet quality standards is completely unacceptable, and I fully understand your disappointment. We take pride in delivering great results, and this is definitely not the standard of work we stand by. We want to look into your job photos and make this right for you. Please reach out to us directly at [email protected] with your account details so our team can review this and assist you immediately.

Response from LawnGuruOct 15, 2026

Hi Charles, thank you so much for taking the time to share this! We love hearing how much you appreciate Ronald. He’s truly dedicated to delivering fantastic results and top-notch service every time. We’ll make sure to pass your kind words along to Ronald so he knows his hard work and friendly attitude aren't going unnoticed. Thank you for choosing LawnGuru!

Response from LawnGuruOct 15, 2026

Hi Susan, thank you so much for the fantastic review! We are thrilled to hear that you’re happy with the results and the attention to detail on your lawn's trimming. We’ll be sure to pass along your kind words to your provider. They’ll be delighted to know their hard work made a great impression. Thanks for being a wonderful part of the LawnGuru family!

Response from LawnGuruOct 14, 2026

Hi Charles, thank you for sharing your feedback, and I am so sorry for the terrible communication and runaround you experienced. Having a crew give vague estimates like 'we'll try our best' and then not show up is completely unacceptable, and I completely understand why you're frustrated. You deserve clear, accurate updates and reliable service every single time. We want to fix this for you right away by getting your property reassigned to a different, reliable local provider who will respect your time and communicate properly. Please reach out to us directly at [email protected] with your account info so our team can personally swap your crew and get this taken care of.

Response from LawnGuruOct 14, 2026

Hi Patricia, thank you for sharing your feedback. We are so sorry to hear about your experience with your son's lawn and that the full service wasn't completed as expected. That is definitely not the level of quality we strive to deliver. We'd love the opportunity to review the job and make this right. Please email us directly at [email protected] with the account name or service address so our team can investigate immediately.

Response from LawnGuruOct 14, 2026

Hi Gary, thank you for bringing this to our attention. We take allegations of inappropriate behavior and harassment extremely seriously, as this does not reflect our values or standard of service. We would like to look into this matter immediately. Please contact us directly at [email protected] with any relevant details so our team can review this thoroughly.

Response from LawnGuruOct 14, 2026

Hi Jerry, thank you for reaching out, and I am so sorry for the hassle you've experienced here. Having a provider not show up is super frustrating, and you definitely shouldn't be left wondering when your lawn is going to get cut. Our app is designed to automatically match you with a new local pro whenever a provider drops off or misses a job, but it sounds like something went wrong in your case. We want to jump in and get this sorted out for you right away! Please send us a quick email at [email protected] with your account details so our team can personally check your profile and make sure you're set up with a reliable mower.

Response from LawnGuruOct 14, 2026

Hi Sean, thank you for taking the time to leave such detailed feedback. I am so sorry to hear about the frustration you’ve experienced with provider turnover and feeling left in the dark by our support team. That is definitely not the experience we want for anyone using LawnGuru. We know how important consistency and clear communication are when it comes to keeping your yard taken care of, and I completely understand why this situation felt so disappointing. We'd really appreciate the chance to look deeper into your account and see what happened here. Please email us directly at [email protected] so our team can follow up with you directly.