Ricky M.
It was a simple process with quick …
It was a simple process with quick processing and very flexible terms. They did a great job for me.

Laurel Road, a brand of KeyBank, provides tailored financial solutions for healthcare and business professionals. By creating seamless online experiences, Laurel Road is designed to help members find financial peace of mind as they navigate their financial journey. All products are offered by KeyBank N.A. Member FDIC. NMLS ID # 399797. Equal Housing Lender. Student Loan Forgiveness Consultations Checking & High Yield Savings Student Loan Refinancing Mortgages Personal Loans Learn More
Laurel Road (laurelroad.com) has 590 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Ricky M.
It was a simple process with quick processing and very flexible terms. They did a great job for me.
Alexander S.
Super easy to use. They are extremely responsive. The whole process was easy to do and very quick. When I had questions I was able to quickly get in touch with an actual person who was able to assist.
AJ
I had a very positive experience with Laurel Road. I read some bad reviews prior to applying (most of which applied to DR Bank). Peppered throughout those bad reviews were a few that said LR would give the best interest rate, which was the most important factor for me. Sure enough I got the best rate from LR - lower than Sofi and other well known companies. I also read that the application process and approval period was very long. However, I think most of those reviews were written before LR got off the ground well. I applied online in less than an hour (had all my documentation at the ready). I was approved in less than two days. The loan was funded in less than 30 days (they said to expect about 30 day turnaround). After the loan was all set up I was able to easily make some changes to my payment schedule. The auto-debit was easy to set up and the interest rate reduction for auto-debit took effect as promised. My loan is serviced by Mohela and when I called in for assistance I got accurate, polite and timely assistance. I would recommend Laurel Road to anyone for their lending needs.
Ashley V.
I was able to quickly get approved for a loan to refinance my student loans with a lower interest rate! The process for applying online was really easy to navigate and complete.
Jake W.
Laurel Road made it easy to apply and get approved. Once approved, I was able to reduce my student loan interest rate and payment amount. As a customer, the service is great and the website is very user-friendly.
Alexandra
Very easy application process, fast answers when I had questions. What you see is what you get - low rates, easy to navigate the site, no surprises. Only disappointment is that I didn't refinance my student loans with Laurel Road much, much sooner!
Ken
The entire refinancing process with Laurel was probably one of the easiest transfers of debt I have been a part of. The reps following the application process were knowledgable and responsive. I would highly recommend Laurel Road, especially to those young adults strapped in 9%-12% student loans.
Rachel
Easy to navigate the site and great customer service! I am so happy I went with Laurel Road and wound recommend to any one of my friends or family members.