Lance GlassesReviews of lanceglasses.com

Just received my lance glasses in the mail. Ordered via Indiegogo. Smart metal hausmman in matte paladium appearance wise looks very disappointingly very thin, cheapish and plasticky. And doesn't give good feel to touch- feels frail and plasticky. Will see in a few weeks how does it stand up to normal use. I woukd rate it 2.5 stars. Opera in glossy black looks and feels better but a creaky hinge makes me give it max 4 stars. Buying experience, not confidence in handling updates from lance. 3 stars overall.

Ok so I can confirm it’s not a scam - I got my glasses, Indiegogo backer 4226. The glasses themselves are actually very slick. Lightweight, feel quality & expensive, nice case too. Ordered & filled out survey in Feb, paid extra for fast shipping (25USD) and eventually got everything I had ordered, I guess I’m one of the lucky ones. 5 stars for the product. A star gets knocked off for communication & cust service - either it was much more of a success than they expected & they just got overwhelmed with too many orders for a small team, or they didn’t have a communication plan in place or something to catch problems. Frustrating wait times, slow response, you can see in comments here it led to some people thinking it was a scam as it’s difficult to believe it takes 3 weeks to print 600 labels, I mean even with my kitchen printer, cmon. I would recommend lance over communicating in these situations - the photos help, maybe a daily update on quantities left to ship & how many are to be resolved, silence is the worst response. Just be honest there’s 3 of you or whatever & mass updates would have calmed a lot of worries. If they fix that they’ll be the next ray ban.

I cannot say how much I love these glasses! I went back and bought another pair I loved them so much. I sort of collect glasses, I’ve got 10, out of the 10 I get the most compliments from the least expensive ones because the look so good! Very stable and robust.

Lack of communication. I sent at least 50 tickets and they only answer 2 or 3 of them and says that they are contacting with the laboratory and they never do . I don't know if this company is scam or is a company which doesn't care their customers I paid 11 months ago and never received the glasses

Very good quality glasses for a bargain price. Yes, I was also one of the affected by the delays in delivery, but it's understandable given the circumstances (taking a star off because of that though). As a product, they are really good, both the lenses and frames are very well made, and the accessories (I have a felt case, a leather case and a clip-on) are also really good. Even the box in which they came in are very high quality and can be used as a case. Despite the delay in sending the two pairs I've ordered I'm absolutely happy with my purchase and definitely recommend buying from them in the future.

Ordered in December via Indiegogo. "Shipping starts in January." In March I started my first ticket. Response: "ETA for receiving tracking number is end of March." Next ticket in may. Response: "ETA for receiving tracking number is mid June." Next ticket in july. Response, August 19: Glasses ready. Must pay some extra cost (25$) for shipping if I don't want to wait any longer. Paid the extra cost and after a week of waiting and a another ticket the parcel was sent. Finally, after more than 8 months, I received my glasses. And, yes, they are really nice and (I think) good quality – but if I would know before, how long I have to wait and how many times I have have to ask to just get an update I would never ever ordered there. And because of this bad experience, I will think twice before I support anything on Indiegogo again …

Excellent protection, great clarity, extremely comfortable, good for active endeavors, good for many faces!

Tip top :) produit superbe pour le prix ! Très bon rapport qualité prix