Lance GlassesReviews of lanceglasses.com

The glasses are designed very well. However, They last about a year to a year and a half. The customer experience is almost terrible. Like writing this preview in a french speaking page. Luckily I know some words. Everything takes long time, from the day of order till the glasses arrive can take a year. Until your last project all the lenses had to be blue filtered which is troubling. The prices are not clear during the campaign such as add-ons for prescriptive lenses. And eventually it can turn out to expansive.

Premetto che ho contribuito alle prime due campagne su Kickstarter e devo dire che gli unici problemi sono stati di comunicazione. Nulla da dire riguardo la qualità dei prodotti di fatti ho appena richiesto 3 frame di un vecchio modello con cui mi trovo benissimo (Haussmann Smart Metal, dalla campagna del 2019) e sono stati spediti in neanche 2 giorni! Curioso di vedere la nuova campagna!

I purchased a frame and lens from Lance in 2021 and again in 2022, when they collaborated with Hoolens. Both campaigns were launched through Kickstarter. My personal experience has been fairly positive with one or two things that they need to improve. Due to various restrictions brought about by the pandemic, production and delivery has been severely affected, this in turn delayed the delivery to the backers. Though the delay is acceptable, to most people, what irked me was that they do not communicate in a timely manner. Most often then not, communication only surfaces after a flood of backlash due to the lack of. From the comment section of the first campaign, it appears that there are backers who have yet to receive their orders, I'm not sure the reasons for it but it certainly doesn't project well for their image. I backed them the second time around because the final product is beautiful and affordable but would I back a third campaign, I'm not too sure.

I was a bit concerned about sending away for prescription glasses. I received them and they are great! Wear them all day everyday.

I recently received a frame from lance with screen lenses and I am very happy with the elegant design!...I cannot comment on the screen lenses since it is my first time using screen filters but overall the frame/lenses are great!...

My experience with Lance Glasses improved significantly once they realised I was not going to let them get away with ignoring me. Once they engaged they were very good and we got to the right solution. The quality of the glasses is excellent and I wish them every success. I hope the lesson is learned and others have an easier route. Thankyou for responding so positively

I ordered my glasses in January 2020, a few months before the world went into lockdown. Sending the glasses here at an extra cost didn't feel worth it, so I left it for almost a year. In 2021 I finally decided to have them shipped to me, and I'm really glad I did. The frames are really high quality and the prescription was perfect. The lenses themselves are also of great quality. Cristina was very helpful in sending me various quotes for shipping costs etc. All in all, given the price etc., I'm very happy with my purchase.

I ordered two different frames from the Lance Glasses, and I am surprised with the quality of material used, the delicate minimalist design, and the amazing matt finish gold color on the frame. The customer service was reasonable and quite helpful. I had a long chat with Cristina and she was quite helpful. I am happy with the overall experience.