Cody
I love my rug!
I love my rug!! It was delivered quickly. Issues that I thought were relevant were quickly and nicely resolved by Jen. She was so nice and professional with me. I will be a repeat buyer from Lahome

Lahome rugs are machine washable and crafted with our signature Cloud-Soft™ comfort, bringing warmth and coziness to your home. Every rug comes with a built-in non-slip rug pad—no need for extras—making them safe and convenient for families with kids and pets. Designed to be stain-resistant, foldable, and durable, our rugs combine everyday practicality with timeless style. At Lahome, we’re dedicated to blending aesthetic design with comfort, creating rugs that make your home feel as beautiful as it is welcoming. With free shipping and 30-day hassle-free returns, it’s easy to find the perfect piece for your home. Explore our collection today and bring warmth, beauty, and comfort into every corner of your space.
Lahome (lahomedecor.com) has 567 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Cody
I love my rug!! It was delivered quickly. Issues that I thought were relevant were quickly and nicely resolved by Jen. She was so nice and professional with me. I will be a repeat buyer from Lahome
p G.
The customer service team went above and beyond to address my concerns in a polite and affirming manner.
Syd
This company has a great selection of home items. When my package was stolen they were kind and responsive. They offered to replace the item. Great experience!
Junk E.
I purchased the Claude Washable Maximalism Vibrant Blossom Floral Dark Green Rug in September '25. I sure wish I could put a picture in here! It's not vibrant and it's not dark green! The background of this rug is black, And the green is anything but vibrant. I took a picture of the rug and sent it to their customer service along with a picture of their ad of the same rug. Apparently these rugs are PRINTED on fabric in China. It just plain is the furthest thing from vibrant as far as colors go. Customer service started at 20% refund then went to 50% IF I would consider editing my review on Facebook (which is where I saw the ad). I came here to Trust Pilot and based on the decent reviews, I made the purchase. I wonder how many other people are disappointed in the inaccurate description of the rug versus the rug they received. And easily they don't know about this TrustPilot website. Their last offer to me was 100% refund because they want me to be happy, but it's not about the money! I have told them I would be happy to edit my review when their pictures reflect true colors and their description of the rug I purchased removes the word vibrant! I await their reply. It's not about the money, it's about honesty in advertising.
Response from LahomeSep 18, 2025
Sorry to hear that. Our team has already followed up with you via email regarding this issue. To accurately confirm whether it’s an accidental wrong-item shipment or individual color variation, we kindly ask for your help to share the photos of the actual rug and the ad (as you mentioned earlier) with our team. These visuals are essential for us to pinpoint the problem and work out a targeted solution that addresses your concerns. Thank you for your understanding and patience as we strive to resolve this properly.
Yuna K.
Great customer service. Was prompt with replies. Rug was of great quality.
JT
My package didn’t get delivered, I reached out and was met with a quick response to leave a review in order to receive a replacement rug.
Rachel
I ordered 2 rugs, and only 1 arrived. I messages the company, and they resent the one that never arrived.
Response from LahomeSep 16, 2025
We’re glad to confirm we’ve arranged the re shipment of the missing rug for you! Thank you for your patience while we sorted this out, and we hope both rugs work perfectly for your space once you have them. If you need any updates on the delivery, feel free to reach out anytime. 😊
Andrew F.
First rug got lost in the mail and they sent a 2nd, good customer service!