FlatFairReviews of la.flatfair.com

I am still waiting for them to send my order that arrived broken or a refund. DO NOT ORDER FROM THIS COMPANY!!!!!!!!!!!!

Will not respond to my emails about an order. Fraudulent. That should tell you something

OK first off this is 100% a real review and after reading the horrid reviews below I was completely terrified because I placed my order before thinking to read reviews. My order arrived today and I must say I am 100% thrilled with it. I bought a Bedroom Furniture set from Living Spaces 5 years ago and I was looking for the matching Chest of Drawers. Living Spaces no longer sold them but I found them online at Flat Fair. I placed the order last Monday 01/29/2018. After finding the real bad reviews I became very proactive to ensure my order would go without a hitch. I immediately emailed the company @ support @ flatfair.com and I received a reply the next day from a "David S". I had to provide them with a copy of a utility bill as my shipping address was different than my billing address. This was easy as they allowed me to email a screen shot which I did as well as copied a PDF of the bill. You need patience with this company they will not reply to you immediately, like we have grown accustomed to, but they will reply. "David S" confirmed my information on 02/02/2018 and said it could take up to 12 days for the item to arrive at their warehouse and I would be contacted by the delivery company to arrange for delivery. I was ready to wait for the long haul but I was relieved that I at least wasn't being scammed. Yesterday 02/06 I received a phone call from a less than perfect English speaking gentleman. He stated he would be delivering my furniture tomorrow and wanted to confirm my address. I gave him detailed instructions on how to get to my home and he stated he would text me the next day before he arrived. I woke up this morning and I texted him first and I gave him a screen-shot map off imaps showing exactly where I was in relation to the nearest highway. He replied stating he would be there at 9:30AM. At 9:19AM my doorbell rang. He allowed me to inspect the item and I signed the delivery slip. I love the Chest of Drawers!! Exactly what I wanted! And matches my set perfectly! My advice to anyone wanting to order with FLATFAIR is be patient and be proactive. They are not Wal-mart and they might not even be American based. But if you are proactive and patient with them everything will go without a hitch. From Ordering to Delivery it took 9 Days. I live in Corona, CA

To everyone that is reading this review site. Do not order from this company. i have tried to call them 10 times and there is never an agent available to talk. I have cancelled my order and have called my bank to block the transaction.

Never Again!!! I cant believe this Co. is allowed to stay in Business. purchased a bed for my granddaughter for Christmas . Have yet to received it and no call from customer service after several attempts. will have to resort to legal action if they don't contact me soon. unbelievable!!! that these Companies can stay in Business. NEVER AGAIN

DO NOT ORDER FROM HERE. ORDER FROM A REPUTABLE PLACE!!!! I ordered a bed 3 weeks ago. They needed verification because the billing and shipping address were different since I ordered it for my grandchildren. Sent the verification. Still heard nothing. I contacted them they said the bed would be there end of the week. The bed never came. So my daughter contacted them and they said they never got the verification. Im so livid that the customer service is the worst I ever dealt with. If they charged my card im going after them for fraud. Save yourself a headache and go elsewhere

On November 26 ,2017 I purchased a bed for my daughter. And after 4 weeks,the bed came.It was damaged from the delivery truck.I send the document and picture to flatfair support on the same day I got the bed.In the month I am waiting for the replacement part but it hasn't come. I tried calling them and email to them alot of time but,they said to wait and they are working on tour query. It seem like they don;t want to send the replacement part. , they cheating customer

If I could give them a zero I would. They sent me an email stating the product I ordered was discontinued then 3hrs later they processed the payment and never refunded my money