FlatFairReviews of la.flatfair.com

I spent over $5,000 in one order. The customer service was terrible. According to the website, everything I ordered was available. The money was withdrawn from my account right away. I called to inquire about my order. According to customer service,all the pieces to my bedroom suite were not available. I needed at least one of the items that were available to purchase the paint for my room. Therefore, I asked them to at least send one item. I was told they would send the item at no extra charge. However, they never send the item. I called several other times, with no avail. It took a day or two to charge my account, but took them months to finally deliver the whole order. The furniture is beautiful. Everything is sturdy, but the drawers are of low quality. I had problems with the drawers as soon as I began to use them. With the poor quality of customer service, I decided not to call them and waste my time.

Desk broke, I called them, they asked for pictures, sent them, keep getting emails from different people asking to to see if I can get it locally repaired etc.

Was very satisfied with purchase experience. Great Price too.

Great price, quick shipping!

If all go well, you are fine, but if there's any issue in terms of damage, delays, warranty, etc. then you are on your own.

Flatfair had the best price and I received it when promised.

trustful website, it will be even better if it can accurately reflect which item is no longer available.

I'm giving 2 stars because the sofa was beautiful but it came to me damaged and when I tried to complain I was never answered or never got a call back until 3 weeks later. then they gave me a $20 refund on a $1700 purchase. Never coming back