KURU Footwear Reviews | Read Customer Reviews of kurufootwear.com

KURU Footwear Reviews | Read Customer Reviews of kurufootwear.com

KURU Footwear reviews

925 approved reviews, newest moderated first

Michelle
Nov 1, 2024
Wrong size sandals received
Response time was appropriate. Staff was friendly and helpful.
Response from KURU FootwearNov 4, 2024
I'm so happy we could help. Thank you for giving our shoes a shot!
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Barbara B.
Nov 1, 2024
Very fast response and informative.
Very fast response and informative.
Response from KURU FootwearNov 4, 2024
Thank you for choosing KURU! I'm happy we could help quickly!
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customer
Nov 1, 2024
RESPONSE FROM EMAIL CONTACT to…
Email contact went above and beyond to help me with my return. Apologized for phone difficulty, responded quickly and gave me return code. Exceeded my expectations.
Response from KURU FootwearNov 4, 2024
I'm sorry that the shoes didn't work out for you, but I'm very happy we were able to help you get your return processed. Thanks for giving KURU shoes a shot!
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Dennis B.
Nov 1, 2024
Try your shoes when you first get them and then you won't have my problem
I did not use the shoes till after the return date had passed and found out they were too small and not wide enough. They worked with me and I returned the shoes and very happy with there customer service
Response from KURU FootwearNov 5, 2024
Oh man! I'm so sorry that your shoes weren't quite right! Yes, it's good advice to try the shoes right away, even if you don't intend to wear them immediately. With that said, we do want you to be happy with your experience and purchase. I've sent an email to you directly so that we can work together to find a solution. Please check your inbox.
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Bruce S.
Oct 31, 2024
Perfect guidance
Perfect guidance
Response from KURU FootwearNov 4, 2024
Thanks for your feedback! We're happy that you received the perfect help!
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Karen H.
Oct 31, 2024
Simply Superb Shoes and Unparalleled Quality
I have been wearing only Kuru shoes for years now. The quality is unparalleled! The Quantum is simply superb and has been fantastic for mitigating knee pain when walking my dogs. I appreciate the attention to detail and fun styles. Kuru shoes sell out quickly … if you see a style and color in your size, don’t hesitate!
Response from KURU FootwearOct 31, 2024
Thank you for being a loyal KURU customer! We're thrilled to hear that the Quantum has been a fantastic support, especially for staying active with your precious fur babies. It’s wonderful knowing our shoes are helping keep knee pain at bay while you enjoy those moments with them. Your advice is spot-on—our styles do go fast, so we're glad you've been able to snag some favorites! Thanks for sharing your experience, and we hope you and your pups enjoy many more comfortable walks together! 🐾
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Ann N.
Oct 30, 2024
Great service
Thank you for your great and timely service.
Response from KURU FootwearOct 31, 2024
It's our pleasure! Thank you for giving our shoes a shot!
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Mother Mar J.
Oct 30, 2024
I accidentally bought two pairs of…
I accidentally bought two pairs of shoes. I tried to cancel one but then read on their website that they don’t cancel. They just accept returns. So I’m trying to have an open mind here since I also went ahead and ordered the pair I really wanted. I’ll try the ones I ordered by accident. Who knows. I may like them! Otherwise they’re going back.
Response from KURU FootwearOct 31, 2024
Please reach out to us via [email protected] if you need help returning one. We hope you love them, but our returns are easy and quick! Thanks for giving KURU a shot!
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