KURU FootwearKURU is a direct-to-consumer footwear company on a mission to help you Heel Better.™Every step you take starts with your heels—and it can get painful, fast. In fact, 77% of Americans experience foot pain, with heel pain at the top of the list.That’s why at KURU, we believe health starts with heel. We pioneered the world's first heel-hugging technology, KURUSOLE, which dynamically flexes to hug and protect your heels—all day, every day.Our heels-first focus fosters holistic foot pain relief and whole-body wellness, so you can live a life you love.KURU Footwear. Heel Better™
KURU Footwear (kurufootwear.com) has 925 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Deb
Great customer service. I ordered shoes back in July and still haven't received them. I called customer service, Camilla was very helpful and resolved my issue quickly.
Response from KURU FootwearAug 18, 2025
Oh man, sometimes those packages that get lost cause a lot of stress. I'm so happy Camilla was able to resolve it and get your shoes to you quickly! Thank you so much for being a part of the KURU Family.
Paul
Awesome company, awesome shoes, awesome customer service!!! I own about a dozen pairs of kurus now. My feet have never felt better!
Response from KURU FootwearAug 18, 2025
Wow, that's amazing! We appreciate your continued loyalty with us. We hope you continue feeling comfortable with KURU Shoes for a long time!
Michele S.
Your shoes have helped me to have so much less foot pain and I enjoy being on my feet and walking once again. The young lady I spoke to on the phone was very helpful in understanding my situation. I also had to make it an exchange and it was effortless.
Response from KURU FootwearAug 18, 2025
This makes us so happy! We want you to be fully satisfied with your purchase and it sounds like an exchange helped that happen. Thank you for choosing KURU!
April S.
Great customer service
Response from KURU FootwearAug 18, 2025
We're so happy to help!
Sue M.
The Muse sandal is amazing for walking. I took them with me as my only shoes (other than sneakers) during a three-week trip to the UK, and they served me well for long days of school sightseeing--and never a blister or sore point. (I wore them around home for a couple weeks before leaving, just to be sure.) As a result, I bought the brown pair when I returned home.
Response from KURU FootwearAug 18, 2025
Comfort is so important when you're on a trip that deserves your full attention! Thanks for taking KURU with you to the UK and for sharing your experience!
Amanda L.
I needed to update my shipping address and the response time was incredibly fast. Very polite people to work with and it was a pleasure communicating with them via email. I cannot wait to get my new shoes and I am sure I will be sharing the experince with the service and the shoes with everyone I know.
Response from KURU FootwearAug 15, 2025
Oh for sure! We know you want those shoes being delivered to the correct place. I hope your shoes are perfect for you. Thank you for giving them a shot!
C R.
I have been wearing Kuru shoes since 2020. The shoes have saved my life! The new designs I love! My new retro 70s sneakers look sweet! I will continue to support Kuru because the quality holds up and I trust customer service! Only have had one issue with my shoes and customer service was top notch! Keep up the good work.
Response from KURU FootwearAug 15, 2025
Well happy 5 years with the KURU Family! This is thrilling to hear that your shoes have been so good to your feet, and that your experiences with us have been great! Thank you for being the best part of KURU.
Mar T.
I like their merchandise (I think very expensive)and when I was experiencing an issue with a return I called and spoke to Karen who was very helpful on the phone is resolving my issue.
Response from KURU FootwearAug 15, 2025
I'm so sorry that you needed to return your shoes but I'm so happy that Caren could resolve that for you quickly. She really is the best. Thank you so much for giving KURU Shoes a shot and for sharing your experience.
