KURU FootwearKURU is a direct-to-consumer footwear company on a mission to help you Heel Better.™Every step you take starts with your heels—and it can get painful, fast. In fact, 77% of Americans experience foot pain, with heel pain at the top of the list.That’s why at KURU, we believe health starts with heel. We pioneered the world's first heel-hugging technology, KURUSOLE, which dynamically flexes to hug and protect your heels—all day, every day.Our heels-first focus fosters holistic foot pain relief and whole-body wellness, so you can live a life you love.KURU Footwear. Heel Better™
KURU Footwear (kurufootwear.com) has 925 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Vicki B.
1. English was spoken!!! 2. The rep I spoke with was super knowledgeable and friendly. 3. I loved the shoes but had to go with a different one I purchased. 4. Can't wait for my replacement to arrive. 5. I would so recommend these shoes.
Response from KURU FootwearAug 14, 2025
This is a thorough and fantastic list. We're so happy that we could help process your exchange quickly and we hope you LOVE the new pair! Thank you for being the best part of KURU.
Audrey L.
The young woman that helped me was truly remarkable. Everything was just perfect. Ivy was so kind and helpful to me. I really enjoyed my visit and would love to use them again.
Response from KURU FootwearAug 14, 2025
It sounds like you had an amazing experience — and we’re so glad to hear that! However, we’re actually an online shoe store, not a tattoo and piercing shop. We think the shop you visited (and Ivy!) would love to hear your kind words, so we recommend sharing your review with them directly. Wishing you many more wonderful visits,
Kenneth W.
Kuru responded to my inquiry with understand and hope. I was delighted to hear that the answer to my question was both solvable and easily expedited. Thank you Kuru for dealing with me as a valued customer!
Response from KURU FootwearAug 14, 2025
That's a relief to hear! We want your experience to be easy and pleasant. Thank you for sharing your experience and for giving our shoes a shot!
Cindy A.
Received my new while shoes that were very dirty. I reached out to customer support and right away they helped me exchange them for a new pair.
Response from KURU FootwearAug 13, 2025
Oh no. I'm so sorry to hear that you got a dirty pair of shoes. I understand that is so frustrating. But I'm happy we could help resolve the problem quickly. Thank you for choosing KURU shoes and for sharing your experience.
kimay L.
I love the sandals. My husband said he has never had a better shoe and sandal in his life and it improves his quality of life. He can walk for longer and the support actually is helping him heal faster
Response from KURU FootwearAug 13, 2025
This is amazing! I'm so happy that your husband is feeling better with his KURU sandals. We appreciate your feedback!
BELINDA M.
Excellent customer service Makes returns incredibly easy Product well made
Response from KURU FootwearAug 13, 2025
I'm so happy to hear that you are enjoying your shoes and that you had a great experience. We appreciate you giving KURU shoes a shot.
Christopher L.
The representative was fast and knowledgeable. They helped me with my issue in a matter of minutes.
Response from KURU FootwearAug 13, 2025
This is our whole goal! I'm happy we could resolve your problem quickly. Thank you so much for being a part of the KURU Family.
Andrew K.
Easy exchange transaction and quick customer service answer to phone call.
Response from KURU FootwearAug 12, 2025
We're so happy we could help make your exchange quick and easy. We hope the new pair is perfect for you. Thank you so much for giving KURU shoes a shot!
