KURU Footwear Reviews | Read Customer Reviews of kurufootwear.com

KURU Footwear Reviews | Read Customer Reviews of kurufootwear.com

KURU Footwear reviews

925 approved reviews, newest moderated first

Eva Z.
Mar 10, 2026
Quick response for my email!!
Quick response for my email!!! Got big discount. Customer service are very helpful. Wish every company had excellent customer support!!! I’m very impressed with your service. I am very excited to share more about your product when I receive my order. Eva Zak
Response from KURU FootwearMar 11, 2026
Eva, this made our day! We’re so glad our team could jump in with a speedy reply and help you snag that great discount. Helpful, quick, and ready to save the day is exactly how our customer service crew likes to roll. We’re excited for your order to arrive and can’t wait for you to experience the comfort for yourself. Thanks for the kind words and for sharing the love!
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Vedra C.
Mar 10, 2026
I wanted to talk to someone about…an exchange
I wanted to talk to someone about exchanging shoes. Customer service were very helpful, quick and kind while finding a solution.
Response from KURU FootwearMar 10, 2026
We’re so glad our team could help make that exchange process smooth for you. Thank you for the kind words! Providing quick, thoughtful support is always our goal, and we’re happy our customer service team was able to help find a solution.
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Liz T.
Mar 9, 2026
Great Customer Service
The response to my concern was fast, professional, and helpful.
Response from KURU FootwearMar 10, 2026
We love to hear that! Thank you for taking the time to share your experience. Our team works hard to keep things fast, helpful, and professional, so it means a lot to know we hit the mark. We’re always happy to help!
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Cris
Mar 9, 2026
Mi experiencia dejó de ser perfecta
Mi experiencia dejó de ser perfecta, yo respeto a la compañía como a todo el staff, representantes que me han apoyado con mi sueño de ganar en la rifa de los viernes, pero hase 15 días un representante, me dijo que mi historia había tocado su corazón como para mentirme que la rifa pueda ser verdad, que ya había sufrido demasiado como para creer que voy a ganar unos tenis y más si no realizo compras. Sentí un dolor en mi pecho, no se si fue por tener eso sueños de niña que no me dejaban ver la realidad, al día de hoy no se si creer o no creer.mis sentimientos se quedaron en el limbo. Solo dejo un gracias, por si es verdad o falso. Bendiciones 🙌
Response from KURU FootwearMar 9, 2026
¡Hola! 💚🖤 Lamentamos mucho la confusión y sentimos que tu experiencia no haya sido perfecta. Gracias de corazón por compartir tus sentimientos y por todo tu apoyo a nuestro equipo y a nuestros sorteos. Significa muchísimo para nosotros. Para aclarar un poquito, nunca es necesario hacer una compra para participar en nuestros sorteos. Aunque ya no realizamos el sorteo semanal de los viernes, seguimos regalando premios durante todo el año. Solo necesitas crear una cuenta y suscribirte a nuestro boletín para mantenerte automáticamente en los próximos sorteos. Hemos solicitado un poco más de información, como tu correo electrónico, a través de Trustpilot para poder ayudarte mejor. También puedes escribirnos directamente a [email protected] , y con mucho gusto podemos platicar contigo, asegurarnos de que estés correctamente inscrito, y aclarar cualquier duda. ¡Queremos que tus sueños de sorteo se mantengan vivos!
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Ronny H.
Mar 7, 2026
I read about Kuru and decided to give…
I read about Kuru and decided to give the Atom 2 a try. I loved them until I received my second pair of Kuru’s and they were the Quantum 2. I realized they were much better for me. I called customer service and explained my situation and they setup my exchange for my second pair of Quantum 2’s.
Response from KURU FootwearMar 9, 2026
Yay, we love a happy-foot swap story! So glad your ATOM 2 got you started on the comfort journey, and even more thrilled the Quantum 2 turned out to be your perfect fit. Props to our customer service team for stepping in and making that exchange a total breeze—because every foot deserves its perfect match!
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Raymond G.
Mar 7, 2026
The kuru gurus are very professional…
The kuru gurus are very professional and seem to have all the answers to my questions
Response from KURU FootwearMar 9, 2026
We love hearing this! Our KURU Gurus are always ready to lace up with answers and keep your comfort game strong. Thanks for letting us know they hit the mark—happy feet, happy heart!
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F L.
Mar 7, 2026
Great customer service department and…
Great customer service department and happily satisfied with their service department.
Response from KURU FootwearMar 9, 2026
Yay! 🎉 We’re so happy to hear our service team stepped up and delivered the TLC your experience deserved. Nothing makes us happier than happy feet and happy hearts—thanks for sharing the love!
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Susan Z.
Mar 6, 2026
Bought a pair of these shoes for heel pain
Bought a pair of these shoes because I was all of a sudden experiencing heel pain. I assumed it was plantar fasciitis. After I walked my regular route, no pain. The shoes are supportive and comfortable at the same time. True to size and well made. I plan to buy another pair soon. They are the most comfortable walking running shoe I have ever owner. I bought the Atom 2 size 10.5. I think you will love them as much as I do with or without heel pain. They are also a sporty and good looking shoe.
Response from KURU FootwearMar 9, 2026
Wow, what a glowing review! We’re thrilled your ATOM 2 is keeping your heels happy and your feet feeling like they’re walking on clouds. Supportive, comfy, sporty, and stylish—sounds like your feet found their perfect match! Can’t wait to see you snag that next pair and keep rocking every step. Your feet clearly know what’s best!
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