Tina R.
I had an issue with the lair I received…
I had an issue with the lair I received and I was thrilled there was a call in option, rather than just an email and chat. I’m old school and believe this level of customer service is far superior to the impersonal approach many companies have using emails. No long wait times and my issues were resolved in under 5 minutes! I greatly appreciative for that
Response from KURU FootwearMay 8, 2026
Now that is the kind of customer service story we love to hear. We’re so glad our team was able to get your issue tied up nice and neatly in under 5 minutes, with no marathon hold music required. We totally get the “old school” love for being able to actually call and talk to a real human. Sometimes you just need a quick conversation instead of a 47-email saga. We’re thrilled the team could deliver the kind of personal support that made you feel taken care of. Thanks so much for the kind words and for giving us the chance to help.



