KURU FootwearKURU is a direct-to-consumer footwear company on a mission to help you Heel Better.™Every step you take starts with your heels—and it can get painful, fast. In fact, 77% of Americans experience foot pain, with heel pain at the top of the list.That’s why at KURU, we believe health starts with heel. We pioneered the world's first heel-hugging technology, KURUSOLE, which dynamically flexes to hug and protect your heels—all day, every day.Our heels-first focus fosters holistic foot pain relief and whole-body wellness, so you can live a life you love.KURU Footwear. Heel Better™
KURU Footwear (kurufootwear.com) has 925 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Peter B.
I got a thoughful and helpful response to my query about heel wearing out.
Response from KURU FootwearAug 6, 2026
Thank you for your kind feedback! We're so glad to hear you received a thoughtful and helpful response to your question about your heel wear. Our team is always happy to help troubleshoot and answer questions, and we truly appreciate you taking the time to share your experience!
Ron A.
Quick service. Let me know, and showed me how easy it is to do an exchange. Felt very comfortable during the conversation. Felt reassured that I was dealing with a knowledgeable employee.
Response from KURU FootwearAug 5, 2026
Thank you for your wonderful feedback! We're so glad to hear your exchange process was quick and easy, and that our team helped you feel comfortable and reassured every step of the way. Providing knowledgeable, friendly support is what we strive for, and we're grateful you took the time to share your experience. We hope you love your new KURUs!
Carole
All I want to say is that you guys are great! You helped me so much with my account mixup so now I can order another pair of Quest boots which will be my third pair as my first pair, which I bought in 2017, are still going strong, but I can’t resist the black and fig color! My feet are very happy and you make the Kuru brand proud!
Response from KURU FootwearAug 5, 2026
Thank you so much for your incredibly kind words! We're so happy we could help get your account sorted out so you could order your new QUEST boots. Hearing that your first pair from 2017 is still going strong truly makes our day! We hope you love the black and fig color just as much, and we're honored to have played a part in keeping your feet happy. Thank you for being such a loyal member of the KURU family!
Sue
I had a couple of issues that I reached out to customer service about. The team responded quickly and efficiently - with great positive and upbeat communication. They took the time to understand my issues and quickly provided very fair solutions. Their approach reinforced my positive impression of Kuru Footwear.
Response from KURU FootwearAug 5, 2026
Thank you so much for sharing your experience! We're thrilled to hear our team responded quickly, took the time to understand your concerns, and provided solutions that felt fair and helpful. Knowing our communication and support reinforced your positive impression of KURU means a great deal to us. We truly appreciate your kind words and your support!
Claire H.
Prompt response to my email concern, them immediately resolved the issue when I provided the evidence requested
Response from KURU FootwearAug 5, 2026
Thank you for your feedback! We really appreciate you taking the time to share your experience. I'm so glad our team was able to promptly resolve your concern once we received the requested information. We appreciate your patience throughout the process and hope you're enjoying your KURUs!
Miabee
I was in the midst of a return to a FedEx drop off at my local Walgreens, when the QR code did not work. I had just finished a strenuous PT session and wanted to get my shoes sent off for an exchange for a a larger size. My guru was so helpful to get me a usps code sent immediately and i could be on my way.
Response from KURU FootwearAug 4, 2026
We're sorry you ran into trouble with the QR code, especially after a strenuous physical therapy session. We can certainly understand how frustrating that must have been when you were just trying to complete your exchange. We're so glad your GURU was able to quickly provide a USPS label so you could get back on your way without any further hassle. Thank you for your patience and for your kind words about our team. We hope your new size is the perfect fit and provides the comfort and support you're looking for!
Kathy M.
Their expertise in finding your best fit. Ordering today, and hopefully be able to start walking further without pain. I am excited.
Response from KURU FootwearAug 4, 2026
We're so glad our team was able to help you find the style that best fits your needs. We hope your new shoes provide the comfort and support you're looking for so you can enjoy longer walks with less pain. We're excited for you too, and we can't wait to hear how your new pair works out. Thank you for trusting KURU!
Kevin B.
I have the plantar thing viciously bad ..still work 13 hours a day and the shoes have helped immensely
Response from KURU FootwearAug 4, 2026
Thank you so much for sharing your experience! We're sorry to hear you're dealing with such severe plantar fasciitis, especially while working 13-hour days. That takes a tremendous toll on your feet, so it means a lot to hear that your KURU shoes have helped provide the support and comfort you need to get through those long shifts. Thank you for trusting KURU, and we truly appreciate you taking the time to share your story. We hope your shoes continue to keep you comfortable for many miles and many shifts to come!
