Kuri NükaReviews of kurinuka.com

Response from Kuri NükaNov 4, 2025

Congratulations on your new bundle of joy! And thank you so much for sharing your wonderful experience with Kuri Nüka. It truly warms our hearts to know that our support team could make things easier for you during such a special time. We believe every customer deserves kindness and care — especially new moms! We’re so happy you’ll soon receive your reshipment (and the complimentary jar!) and can’t wait to have you back with Kuri Nüka again soon. Maya x Founder, Kuri Nüka

Response from Kuri NükaNov 27, 2025

Thank you for bringing this to our attention, and I’m truly sorry to hear about the frustration this delay has caused you. Kuri Nüka is deeply committed to assisting every customer with care, and I want to make sure we get this resolved for you as quickly as possible. I’ve carefully checked our system, and we’re not seeing any emails or messages under the name “Cazzby.” Because of this, we haven’t been able to locate your order or provide the proper support you deserve. To help us assist you immediately, may I kindly ask you to send us another email with the subject line: URGENT – ORDER NOT RECEIVED, along with your full name and order number? This will ensure your message is picked up right away by our support team so we can trace your order and take the correct steps to make things right. Thank you for your patience, and once we receive your details, we’ll prioritise this for you. Maya x Founder, Kuri Nüka

Response from Kuri NükaNov 3, 2025

Thank you so much for your kind words! 🌿 We’re truly delighted to know you had a great experience with your Batana Oil and that Kuri Nüka’s service met your expectations. Your recommendation means a lot to us — it’s customers like you who inspire Kuri Nüka to keep sharing authentic, high-quality care with love and integrity. Maya x Founder, Kuri Nüka

Response from Kuri NükaNov 2, 2025

Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our customer service and that you’re excited about our new bundle. Your support and trust in Kuri Nüka mean the world to us. We’ll make sure your feedback reaches our team—they’ll be so happy to hear it! Maya x Founder, Kuri Nüka

Response from Kuri NükaNov 2, 2025

Thank you for your message. We want to assure you that Kuri Nüka takes all customer concerns seriously. Upon checking, we have already responded to your emails and are actually waiting for your reply so we can fully resolve your case. Regarding your concern about the origin, please rest assured that our Batana Oil is 100% sourced and processed in Honduras. If your package shows a different country in transit, this is only due to our international warehouse and logistics partners, which we use for efficient fulfillment and shipping—this does not affect the authenticity of the product. We are committed to making sure your experience is handled with care, and we’ll be happy to assist you further once we hear back from you. Maya x Founder, Kuri Nüka

Response from Kuri NükaNov 2, 2025

What a beautiful message to receive — thank you so much, Vycke! It means the world to hear how quickly you’ve started seeing results. That thicker, stronger feel and revived edges are exactly what authentic Batana Oil is known for, and we’re so happy it’s working wonders for you. Thank you for trusting Kuri Nüka and joining our growing community of natural hair lovers — we can’t wait to see how your journey continues. Maya x Founder, Kuri Nüka

Response from Kuri NükaNov 2, 2025

Thank you for your message. We have responded to your inquiry and are still waiting for your reply. Please be assured that Kuri Nüka is committed to addressing all customer concerns. If you have not received our emails, kindly send us a message with the subject URGENT so we can immediately locate your case and assist you further. Regarding your order, the issue arose because our logistics partner failed to deliver your complete order, even though we sent all items in full. We are actively coordinating with them to ensure this is resolved for you. Maya x Founder, Kuri Nüka

Response from Kuri NükaOct 29, 2025

Thank you so much for sharing your feedback, and I want to sincerely apologize for the frustration this experience has caused. I completely understand how disappointing it must feel to receive only part of your order and not hear back right away — that’s not the experience Kuri Nüka wants for any of our customers. I’ve checked our system but couldn’t locate an email or order under your public details here. To help us sort this out as quickly as possible, could you please email us at [email protected] with your order number and the subject line “MISSING ITEM – URGENT”? Once received, our support manager will personally review your case to arrange the replacement or refund right away. Your trust means a great deal to Kuri Nüka, and we’re truly grateful that you’ve enjoyed our Batana Oil despite this issue. We’ll make sure it’s handled with care and priority. Maya x Founder, Kuri Nüka