Elaine
Have seen so many adverts for this but…
Have seen so many adverts for this but unfortunately it is not for me. It has made my scalp really itchy and sore I've wasted money on 2 jars but will just have to cut my loses

Kuri Nüka is listed under Cosmetics & Makeup.
Kuri Nüka (kurinuka.com) has 306 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Elaine
Have seen so many adverts for this but unfortunately it is not for me. It has made my scalp really itchy and sore I've wasted money on 2 jars but will just have to cut my loses
Carol
Missing Order I am absolutely livid. After paying a lot for my order then not to receiving it is a slap in the face to the customer. I want a refund. It says that it was delivered but it was not. My camera have proved that it was not delivered. Why do you ask for a contact number when it might have been delivered to the wrong address.??
Response from Kuri NükaOct 22, 2026
We’re sorry for the frustration and disappointment this missing delivery has caused. We understand how upsetting it is to pay for an order that you haven’t received, especially when the tracking shows it as delivered. We’ve sent you an email regarding this matter and are currently awaiting your reply with the information needed to investigate further. Once we receive your response, we can proceed with the next steps toward resolving this issue. Thank you for your patience, and we hope to hear from you soon. love, Maya
Issir
I made an order one month ago and im in Sweden, and i still havent got anything yet or any answer from their Support email. They took my money and im now trying to get my money back. Never trust them!!
Response from Kuri NükaOct 22, 2026
We’re sorry that your order hasn’t arrived and that you haven’t received a response from our support team. We understand how frustrating and concerning this is, especially after waiting a month without an update. I’ll be escalating your case to our Customer Support Manager for further attention. Please email us at [email protected] with the subject “URGENT – [YOUR ORDER NUMBER]” so we can locate your order and investigate the matter as soon as possible. If you don’t have your order number, please include the full name used when placing your order. love, Maya
Tan L.
Another email has been sent. I hope to receive a response this time.
Response from Kuri NükaOct 22, 2026
We’re sorry that you’ve had to follow up multiple times without receiving the response you deserve. We understand how frustrating this must be, and we’d like to help get your concern addressed. Please email us at [email protected] with the subject “URGENT – [YOUR ORDER NUMBER]” so we can identify your case and prioritize it for review. If you don’t have your order number, please include the full name used when placing the order. Thank you for giving us another opportunity to look into this. love, Maya
Dev
I ordered a product package six months ago and notified you via email that I never received it; it was supposedly delivered to my neighbors, but they say no package was dropped off. You need to ensure it gets delivered to a pickup point instead. Every time I email, I get an automated reply stating that you will contact me within 48 hours, but so far, nothing has happened.
Response from Kuri NükaOct 22, 2026
We sincerely apologize that you’ve been waiting so long and that your previous emails have not led to a resolution. We understand how frustrating it is to receive automated replies without meaningful follow-up, especially when your package was never received. Please email us at [email protected] with the subject “URGENT – [YOUR ORDER NUMBER]” so we can identify your case and escalate it for further attention. If you don’t have your order number, please include the full name used when placing your order. We’re sorry this has taken so long and appreciate the opportunity to address your concern. love, Maya
Quin S.
I have been waiting for my order for almost three months now. According to the tracking information, my package was marked as delivered, but I never received it. I have contacted Kurinuka several times by email regarding this issue, but unfortunately I have received no response at all. I find this extremely disappointing, especially since I have been patiently trying to resolve this matter directly with you. I am asking Kurinuka to please contact me regarding my order and provide a proper solution. I have paid for my products and expect either my order to be delivered or a refund to be issued. Please contact me as soon as possible, as I have been waiting for a response for far too long.
Response from Kuri NükaOct 22, 2026
We sincerely apologize for the long wait and the lack of response regarding your missing order. We understand how disappointing this is, especially after several attempts to resolve the issue. I’ll be escalating your case to our Customer Support Manager for further attention. In the meantime, please email [email protected] with the subject “URGENT – [YOUR ORDER NUMBER]” so we can help identify your order and look into a proper resolution. Thank you for bringing this to our attention, and we’re sorry you’ve had to wait so long. love, Maya
Unhappy C.
I am extremely frustrated with the way my order has been handled. I placed an order with Kuri Nuka and have never received an order confirmation. I have since contacted their support team on numerous occasions, yet the only response I have received is an automated message. Despite this complete lack of communication, they have had no problem taking my money. This is completely unacceptable and a massive SCAM!!!! Avoid at all cost!!!
Response from Kuri NükaOct 22, 2026
We’re sorry for the frustration and lack of communication you’ve experienced. We understand how concerning it is to have payment taken without receiving an order confirmation or a clear response from our support team. Please email [email protected] with “URGENT – [YOUR ORDER NUMBER]” as the subject line. If you don’t have your order number, please include your full name used when placing the order instead, so our team can help locate your purchase and investigate. We apologize for the inconvenience and appreciate the opportunity to look into this. love, Maya
KYLIE S.
What is with your marketing? I’ve just watched an animated ad with a little girl said which what looks like type 4b/c hair, apparently her mum isn’t doing enough to help her ‘dry hair’……then after your products her hair magically transforms into type 3b/c hair. Stop pushing this narrative that type 4 isn’t beautiful or healthy and it needs to be flat and straighter. This is such an out of date damaging concept and we should not be going back here!
Response from Kuri NükaOct 22, 2026
Thank you for calling this out. We understand your concern, and we’re sorry our ad came across as reinforcing the idea that Type 4 hair needs to look different to be considered healthy or beautiful. That is not the message we want to communicate, and we agree that all natural hair textures deserve to be celebrated without suggesting one is better than another. I’ll make sure your feedback is shared directly with our creative team so they can review the ad and consider the impact of how our products and results are portrayed. We appreciate you holding us accountable. love, Maya