KUHLReviews of kuhl.com

I have 3 pair of kuhl revolvr pants. I love them and have worn them out. I purchased 2 new pair of revolvr pants and they are mis sized. The pant waist is small and not correct. The new revolvr pant waist is not as described. Please note waist is 1" small. Kuhl has changed the configuration in an attempt to improve their product without closely monitoring specifications. Hips and waist are not accurate sizing. Bad for business Kuhl as I have supported your products for years. To top off the aggravation kuhl charges the buyer $7.50 return fee for their mistake in sizing. Not a matrix for building customer satisfaction and repeat business. You have certainly lost my business. Whom ever is in charge of Kuhl, take notice you are running your brand into the ground.

I bought 5 pair of the Revolvr style pants, I noticed some holes developing in random spots that were not consistent with normal wear. These pants are $110 a piece, I assumed with that price tag they would be durable and customer service would be exceptional. Unfortunately I was wrong on both counts. I contacted the company sent multiple pictures of the issues that were developing in less than a years time. Kuhl told me to send in my pants and they would decide whether it was a manufacturing or defective product. This would take up to five weeks. I responded by saying I would have nothing to wear to work if I sent them in, I live in Maine and winters are pretty cold to be wearing shorts to work most days. I asked if I could get a refund or discount for replacement and there was no response. I used to wear Carhartt but felt the materials were not as durable as they used to be and with the cost increasing I didn’t want to spend the extra money on a lesser quality product. I definitely would have been better off buying two pair of Carhartt to the one pair of Kuhl Revolvrs because the Carhartt always lasted at least a year or more and were half the cost. Don’t be fooled by a high price tag, do your research before you buy. Since my experience I have now seen that Kuhl reviews on average are 2 stars out of 5 and many being less than that.

The shorts I got as a gift has an issue with the elastic seam coming apart. I would have thought this high stress area would be tested for durability, but apparently not.

Excellent service from KUHL UK customer service. MIke was supportive friendly and very helpful. Great to have a human being dealing with ‘human’ issues. Well done that man! If you need support this is an example of how it should be.

Dreadful Khul EU Customer Services. No response to emails or Web contact us. Also escalated to Khul US. Have Khul EU/UK closed down.

Kuhl outsider jacket is a joke cant withstand a light drizzle without leaking and wind cust right through it. Dont bother reaching out to customer service, your warranty expires whenever they deem so dont recommended buying anything from kuhl they do not stand behind their product.

OK I think you are cost cutting on the pants just like every other supplier when they have a quality product. The material is not the same and the button waist is rubbish

The customer pays for returns. Material quality was poor.