Michael D.
Sizing was way off
Sizing was way off. Return policy comes with fees. Great designs, horrible execution.
Shop the official KÜHL online store for the highest quality hiking pants and shorts, performance shirts, outerwear, and outdoor clothing. Stylish mountain wear!
KUHL (kuhl.com) has 75 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Michael D.
Sizing was way off. Return policy comes with fees. Great designs, horrible execution.
Marilyn N.
While we love the product and for years have been purchasing Kuhl clothing, the return policy was misleading! We bought some shorts from Kuhl.com. They were to small. Paid full amount taxes and postage. The return says, $7.50 will be deducted. $79 + taxes and shipping $97.74 for the shirts…credit was $75.86. Seriously…I called and customer service said that’s my credit. Never again…buy them somewhere else!!!!
Simone K.
I received my order containing hiking pants the other day. Thank you. I am pleased with them. What I was very disappointed and disgusted with is that the parcel arrived with excess packaging. I am surprised that a company of your calibre that promotes the great outdoors does not use corn starch or biodegradable packaging. There was double use of plastic and the marketing material that was included was excessive. At the end of the day it all ends up as landfill. The cardboard will be recycled but the sticker and the packing list sticker will end up as rubbish and so will the double up soft plastics used. Even the pants tag was excessively plasticated. I would have thought that as Company and as a promoter of being in the outdoors and wilderness you would be aware that it is important to first and foremost REDUCE our footprint at all costs therefore the included marketing, which was over the top, should be removed. Especially the stickers. Invest in compostable plastic! This part of the order was NOT KUHL.
Fred
Not what they used to be. Kuhl recently started using thinner material, cheap zippers, cheap buttons, and cheap pocket material. Worse... I returned unopened items, and they never refunded my credit card despite repeated calls. Buyer beware. Kuhl went bad sometime in 2023.
Lisa L.
I purchased a pair of pants for my husband for Christmas and they were too small. Returned per guidelines and reordered a larger size. in the mean time my bank card was compromised and the bak had to issue another card with another number. KUHL would not issue a refund to the new card. The bank cut the old card off. They will not issue me a check to refund, Basically they are keeping my money which I think is illegal. Beware!! They are not willing to help, They wont me to have my bank do a charge back of which I tried, The bank could not and thought this was crazy. Bottom line awful company to deal with and these pants arent cheap. Have sent them several emails with the same excuses
M M.
My new Kuhl travel pants are marvelous! They’re comfortable and will make my warm-weather traveling so much more enjoyable. I also really appreciate the customer service. Even though it’s the Memorial Day weekend, they were able to get my order through very quickly. They have a generous return policy and I would definitely buy from Kuhl again.
Jason G.
Biggest waste of money I've ever spent. Wished I could give them a minus zero . Try truwrek . Most comfortable quality You're going to get for your money!
Sreedevi C.
I am new customer to online shopping and the customer service person want interested in helping in any manner either, just a ENORMOUS 10% discount was all they had to offer and shipping was extra amount totally