KOVI FabricsKOVI Fabrics features over 20,000 of the highest quality designer upholstery fabrics, microfibers, faux leathers, and vinyls at direct prices. KOVI is confident that you will find our fabrics to be an exceptional value, offering tremendous commercial quality that is frequently only available in fabrics at much higher prices.
KOVI Fabrics (kovifabrics.com) has 346 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Meaghan S.
I have been trying to reach them for last 72 hours. Their system crashed when I placed my order and I couldn’t tell if the transaction went through. I have called upwards of 15 times and have the opinion that their “customer service” line doesnt exist and that they never answer their phones. I have left numerous messages saying this is time sensitive and I need a call back. I will never do business with them again.
Dwight W.
CUSTOMER SERVICE IS A USELESS ENDEAVOR . I TRIED CALLING ONLY TO ALWAYS GET WE'RE ALL BUSY LEAVE A MESSAGE. I DON'T PLAY THAT GAME. SO, I TRIED ON THE COMPUTER , I'M STILL WAITING FOR ANY RESPONSE , FOUR DAYS LATER !!! HOW HARD IS IT TO RESPOND ? AS A FORMER CUSTOMER SERVICE REP I KNOW, FOR SURE, IT IS NOT.
Trish W.
Bait and switch - Kovi sent fabric that did NOT match the photo or description online. It took a ridiculous amount of time and complaint to get the order refunded. After being told that I would be reimbursed for the return postage, there was a repeat of their runaround routine. Eventually they told me they WON’T pay me back for returning their ‘mistake.’
Estee W.
Kovi fabric is not a real company even though I got my money back. They do not have any inventory. a poor estimate when orders are being delivered. One man dirk customer service. If that’s really his name. No real offices a mail order box in several residential areas. If you have a project you want done go to a real company. Decorators best Kravet zarrins joes anyone but kovi pay more but get your fabric.
Ellen
I ordered a few samples, I tried to order my choice the day I received samples but it was already out of stock. So I chose a similar one and ordered it-says ships 5-10 days. I wait 2 weeks and nothing comes so I call and inquire online. Then I am told it is out of stock. I had an upholsterer waiting for this fabric. Why not let the customer know immediately it is out of stock instead of wasting 2 weeks showing “in process” on my order status. I did receive a refund but this system is NOT customer friendly. So I guess if you get any fabric you are lucky...
WB
My fabric was never delivered, but they charged me for it. Customer service was awful and did not help.
Lee B.
I love KOVI Fabrics. Over the years, I have done several projects all over my home with KOVI fabrics. They are beautiful in appearance, quality and .durability. My friends and family have requested that I redue some of their favorite pieces once they see the projects I have done. They think it was professional done and that is the highest complement!!
Alice G.
I recently purchased fabric from Kovi. I had been searching for months for an olive green microsuede and I couldn't find the right color and quality. I found both at Kovi. I had a chaise lounge custom made with the Kovi fabric and it is beautiful. I would highly recommend them.
