KOVI FabricsKOVI Fabrics features over 20,000 of the highest quality designer upholstery fabrics, microfibers, faux leathers, and vinyls at direct prices. KOVI is confident that you will find our fabrics to be an exceptional value, offering tremendous commercial quality that is frequently only available in fabrics at much higher prices.
KOVI Fabrics (kovifabrics.com) has 346 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Denise B.
Beautiful fabric, but lousy customer service. No follow through. I ordered fabric on July 5. Today is July 16. My credit card has been billed 11 days ago, but I haven't received any shipping information, or tracking information. I've called 5 times, and emailed. I've been told *it's en route* but no one can supply me with a tracking number. So I have to ask, where is it en route from? Not Minneapolis. India? China? Patagonia? Who knows?
shelby J.
I attempted to get samples for a client and 1 out of 5 ordered actually arrived. I was told on 2 different calls that they were coming from a different warehouse. Never received them and ended up cancelling the order and asked for a refund. Was told to send a message on their website after I was already told that I would receive the refund. Still haven't heard anything and have not received the refund. It's been about a month and half. Disappointed as I looked up reviews before giving them a try. I am also disappointed in the lack of care and customer service they have on the phone. I guess that's just the way of the world now.
laura H.
HORRIBLE CUSTOMER SERVICE - NO ONE ANSWERS THE PHONE - I EMAILED OVER 100X AND LEFT OVER 12 VOICEMAILS AND GAVE UP - DO NOT USE THIS COMPANY EVER
Kimi
Not only did they have terrible customer service I don’t love the hair either! I found I actually like cheaper hair on Amazon more! I spent $650 and I don’t even like it! Definitely won’t purchase again!
BL
I was unable to reach Kovi. First attempt was a phone call, where they user said "hello" and then hung up. That happened a second time. My third attempt was through their website form, where I asked my question and reported their phone not working. No replies. But because I loved a fabric, I decided to order anyway. To my surprise, their shipping fee was nearly as much as the fabric. It gets better (and worse). I used google image to find the same fabric, discounted 50% from Kovi's price and with free shipping to arrive in in less than a week. So, I would say pound-for-pound, Kovi is a rip-off and that's only if you can reach them to place an order.
Em E.
I ordered $40 worth of fabric samples online. I called them to confirm they received my order and was told that all but one sample was discontinued. I told them that they should've updated their website to reflect that. I asked to cancel the order and be issued a refund for non existent fabric. I was told I would receive a refund but as of today (January 16, 2025), no refund. Do not use this company unless you want to get the run around and waste money. They are sketchy at best.
Katrin E.
The fabric I purchased was almost $80 less per yard on Amazon! Etsy also sells it for much less, and so did several other retailers. Kovifabric would not match the price for something that is clearly overpriced. My mistake, but do a quick image search before you buy anything here, you will probably find it for much less elsewhere.
Matt K.
Warning! Don’t waste your time here, they’ll send you product that is very low quality and then won’t allow returns. Their pictures are also misleading it’s very much a bait and switch. Don’t be duped by them!
