Kline Collective is a boutique art gallery in southern California that showcases exceptional contemporary artwork by emerging artists. Our mission? To let art tell your story. We curate bold, colorful handcrafted paintings that are elegant and modern. We bring sophistication and a rich aesthetic experience to our clients’ lives.
Kline Collective (klinecollective.com) has 534 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
klinecollective.com
Website
klinecollective.com
Category
Museums & Exhibits
Location
Laguna Beach, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 49% of reviews.
Latest
Most recent review: October 2026.
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12/30/25 Update: Kline did not offer me the option to return the piece, however, after much negotiation they did off a partial refund, which will cover the cost for a local frame shop to make the necessary changes to suit my taste.
I bought two pieces. One met my expectations and the other didn't. They are slow to respond to resolve the issues with the second. I asked about them paying the cost for return shipping and have not had a response. They offered a very low discount to keep the [what I consider] flawed piece. Hoping we can come to a resolution soon.
Update:
12/16/2025 - Thank you for your call this morning. You did not offer a 100% refund or offer to pay returning shipping costs. In our call you confirmed the percentage refund would be the original 10% offered plus an additional 20%. The total refund comes to $476.70. Since I am unaware what the exact charge the local print shop will charge me to alter the piece issues I would appreciate you honoring this offer.
Response from Kline CollectiveDec 16, 2025
Hi Judith,
We’re very sorry about what happened.
We did send you an email earlier, but unfortunately we haven’t received a reply yet. Could you please respond to that email and also check whether our messages may have gone to your spam folder?
We’ve also tried reaching you by phone a few times, but haven’t been able to connect.
Thank you, and we look forward to hearing from you.
Best regards,
Gwen
DP
Darcy P.
I love it
I love it. But it is very expensive. The discount made it affordable, but the craftsmanship made it priceless. I’m so glad I didn’t miss the promotion.
Response from Kline CollectiveDec 16, 2025
Hi Darcy,
Thank you for your wonderful feedback! We truly appreciate your honesty and are so glad the promotion made the piece accessible for you. It means a lot to us that you feel the craftsmanship made it priceless — our artists put their heart into every work.
Wishing you a wonderful day!
Best regards,
John
KP
Kian P.
Very nice artworks
Very nice artworks. The results are so much better than what I expected. I like it because nowadays people go for prints, not painting. I do respect the artist who is really skilful. Hope they can get more commissions! One complaint is that the process takes longer than expected. I wish they wouldn't use DHL!
Response from Kline CollectiveDec 16, 2025
Hi Kian,
Thank you for your kind feedback! We’re so glad the artwork exceeded your expectations and that you value original hand-painted pieces and the artist’s skill.
We appreciate your note about the longer process and the DHL delivery experience and will share this with our team as we continue to improve.
Wishing you a wonderful day!
Best regards,
John
CS
Carol S.
I love the Kline Collective
I love the Kline Collective. I have order several pieces of art from them. It’s just great.
Response from Kline CollectiveDec 15, 2025
Hi Carol,
Thank you so much for your wonderful feedback! We’re truly grateful for your continued support and delighted to hear that you love Kline Collective. It means a lot to us that you’ve ordered several pieces and enjoyed each experience.
Wishing you a wonderful day!
Best regards,
Joh
RT
rtnyc
not recommended... go buy something in person
I purchased Spectrum of Hues in a custom size. The first iteration looked absolutely nothing like the original. Not even close. After several revisions the final piece did get closer to the original, but still with significanly more orange/red which does not really fit our aesthetic. It arrived with the wrong frame (gray, we ordered white) and a small crack in the frame. The shpping crate was impossible to open, splinters everywhere. The shipping label was from some unknown company in China. The piece is not signed. On the back of the piece someone wrote the supposed artist's last name in black Sharpie. I suspect that these reproductions are not acutally created by the original artists, instead by some paint shop in China. I inquired about the provenance and why my piece came from China but received no response. Overall a regrettable experience.
Response from Kline CollectiveDec 9, 2025
Hi there,
Thank you for taking the time to share your experience. We would like to clarify several points for accuracy, as transparency is extremely important to us and to everyone reading reviews here on Trustpilot.
1. Your artwork did not ship from China.
Your piece was shipped from our Canadian facility, as shown on the official tracking. We do not ship paintings from China, so we are unsure why that appeared on your end.
2. Your artwork was created by a real, established artist.
Spectrum of Hues is an original work by Roberto Moro, one of the international artists we collaborate with. All custom commissions are hand-painted interpretations, not prints, so slight artistic variations are expected - especially when customers request colour adjustments.
3. We worked with you closely through multiple revisions.
You requested several colour changes during the process, and our team ensured each revision was completed and shared with you until the final version was approved on your side.
4. Crate-opening instructions were provided.
Large paintings are packed in reinforced wooden crates to ensure safe arrival, and we provided a step-by-step tutorial on how to open the packaging correctly. We understand this may feel unfamiliar for first-time buyers.
5. Frame issue and crack were resolved immediately.
When you informed us of a frame mismatch and a small crack, we apologised and processed the partial refund you requested right away.
6. Signatures on custom sizes
Custom pieces are typically signed on the back. The name written is part of the standard studio process and is not unusual for commissioned artworks. This is clearly stated on our website unless a customer requests a front signature. Front signatures can sometimes disrupt the overall aesthetic of the artwork.
At Kline Collective, we work with artists from around the world and take great pride in the quality of our artworks and customer service. While we regret that this experience did not fully meet your expectations, we believe it is important to address incorrect assumptions so readers have a clear and accurate understanding of our process.
If you have any further concerns, our customer service team is always here to help.
Best regards,
Rachel
DO
Doricustomer
Artwork review
Exactly what I ordered. Excellent quality. Very pleased.
Response from Kline CollectiveDec 9, 2025
Hi Doris,
Thank you so much! We're thrilled to hear everything arrived exactly as expected and that you’re pleased with the quality. Enjoy your artwork!
Best Regards,
Rachel
JO
JOGENDRA
Experience good
Experience good
Response from Kline CollectiveDec 5, 2025
Hi Jogendra,
Thank you for your feedback! We're glad to hear that you had a good experience with us. Your support means a lot, and we hope your new artwork brings joy to your space.
Wishing you a wonderful day!
Best regards,
John
MC
Madison C.
I bought art from Kline Collective and…
I bought art from Kline Collective and it looks fantastic. The quality is excellent and delivery was smooth. I'm really happy with my purchase.
Response from Kline CollectiveDec 5, 2025
Hi Madison,
Thank you for your wonderful feedback! We’re so happy to hear that your artwork looks fantastic and that you’re pleased with the quality. It’s also great to know that the delivery went smoothly. We truly appreciate your trust and are delighted that you’re really happy with your purchase.
Wishing you a wonderful day!
Best regards,
John
