Kline Collective Reviews | Read Customer Reviews of klinecollective.com

Kline Collective Reviews | Read Customer Reviews of klinecollective.com

Kline Collective reviews

Showing 29 reviews with 4 stars · Clear filters

Mackenzie S.
Jun 19, 2026
The frame had a tiny scuff from…
The frame had a tiny scuff from shipping, but support responded quickly and handled it professionally. The artwork itself was perfect. Overall still a positive experience.
Response from Kline CollectiveJun 23, 2026
Hi Mackenzie, Thank you so much for taking the time to share your experience. I’m sorry about the small scuff on the frame, but I’m glad our team could assist you quickly and make things right. It’s wonderful to hear that you loved the artwork itself and that, overall, you had a positive experience with us. Best regards, Gwen
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sophie B.
Apr 17, 2026
A great purchase
No problem for ordering. The delay was fine and the painting arrived in good shape
Response from Kline CollectiveApr 21, 2026
Hi Sophie, Thank you so much for taking the time to leave a review! We really appreciate it! We are glad the ordering process was smooth for you and that everything arrived safely in the end. Hope you’re enjoying your painting! Best regards, Marie
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Maddison R.
Feb 17, 2026
It's a nice experience
It's a nice experience. The artist worked with me to tweak the shade until it was perfect it was very collaborative right there. I would say that it is better to follow up with them more often on the changes because the artist seems to be quite busy and can miss my revision notes.
Response from Kline CollectiveFeb 20, 2026
Hi Maddison, Thank you so much for sharing your experience - I’m really glad to hear it felt collaborative and that we were able to tweak the shade until it was just right for you. Our artists are often working on multiple commissions at once, and while we always aim to stay on top of every revision, occasional follow-ups can definitely help keep things moving smoothly. We’re also working internally to improve how we track and confirm revision notes so nothing gets missed. Thank you again for your thoughtful feedback, Maddison. It really helps us refine both the creative and service experience. Warm regards, Rachel
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Julia L.
Feb 16, 2026
5 stars for customer service and artist…
5 stars for customer service and artist skills. But 1 star for shipping and packaging. The shipping takes quite a long time and we have to follow up with the team from time to time. Then they pass me on to DHL. I hope that they can find another company for this service!
Response from Kline CollectiveFeb 20, 2026
Hi Julia, Thank you so much for your honest and balanced feedback. That truly means a lot to us. I’m really sorry to hear that the shipping and packaging experience didn’t meet the same standard. We absolutely take your feedback seriously. We’re continuously reviewing our logistics partners and packaging process to improve both speed and communication. Thank you again for sharing this - it genuinely helps us improve. If there’s ever anything you need, I’m personally here to help. Warm regards, Rachel
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Paul
Feb 15, 2026
I got a customized piece in warm…
I got a customized piece in warm neutrals; it matches my decor flawlessly. In general you need a lot of patience when ordering art online from the Kline Collective. It's because the photo shots were not always on point. If you are so obsessed with the color, you need to review the proofs and photos several times. It's exactly the case I experienced with this gallery. Luckily there are some methods that the artist made to improve the representations. I can recommend this gallery!
Response from Kline CollectiveFeb 18, 2026
Hi Paul, Thank you for sharing your experience! We’re glad the custom warm neutral piece matched your decor perfectly. We appreciate your insights and will review this matter to further enhance our process and representation methods. Wishing you a wonderful day! Best regards, John
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Fleurette
Feb 13, 2026
My painting arrived beautifully…
My painting arrived beautifully packaged, no damage at all, and was ready to hang right away. One minor issue is that they did not pay attention to the hanging orientation. They should have installed the hooks in another direction. Luckily it can be fixed.
Response from Kline CollectiveFeb 18, 2026
Hi Fleurette, Thank you for your feedback! We’re happy to hear the painting arrived beautifully packaged and ready to hang. We will review this matter internally to ensure the best experience moving forward. For any questions or assistance, please feel free to contact us at [email protected]. Wishing you a wonderful day! Best regards, John
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Williams K.
Feb 10, 2026
Pretty artwork
Pretty artwork, but it could use a bit more precision. The only downside is that it takes a few email exchanges to get ideas across and fully understood by the artist. Hopefully the process can become more efficient in the future.
Response from Kline CollectiveFeb 13, 2026
Hi Williams, Thank you for your honest feedback! We’re happy you liked the artwork, and we appreciate your comments about the communication process. Your input helps us improve and make the collaboration smoother and more efficient. Wishing you a wonderful day! Best regards, John
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Ines G.
Feb 9, 2026
Mostly good
Mostly good, but there’s room for improvement. We ordered several artworks from Kline Collective’s texture collection. The aesthetic is excellent and the textures are amazing, It was actually difficult to choose the pieces I liked, especially those that fit my color requirements. I requested a matte finish, and they were able to accommodate that. On the critical side, the collection feels a bit overly saturated with similar texture artworks, which made the selection process harder. Shipping was fast, and the packaging was great.
Response from Kline CollectiveFeb 9, 2026
Hi Ines, Thank you for your feedback! We’re glad you loved the textures, matte finish, and fast shipping. We also appreciate your thoughts on the collection—this helps us improve and curate better selections. Wishing you a wonderful day! Best regards, John
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