J T.
Goods never arrived.
Bought a lamp 3 weeks ago and status says delivered however it has not been. Emails to Klarako come back stating undeliverable. Basically nothing after taking my payment. Unsure if it’s a scam.
Response from KlarakoMar 31, 2024
Hi JT! I am really sorry about what happened here. Our support email has went down as we changed our domain owner from Google Domains (who changed to squarespace) onto Godaddy. We have had a site outage for this so have directed all customers to this page: https://klarako.gorgias.help/en-US/contact You will NOT be out of a lot of money. We will refund you if you are unsatisfied with the goods and per our 90-day warranty. Can you please contact us on the form ASAP with your full name and refer to this review? I will be overseeing your direct order (granted that you use the same name in our email) to get this processed ASAP.



