kittysuppsReviews of kittysupps.com

Response from kittysuppsOct 20, 2026

Hi Nancy, We’re very sorry to hear about your experience. We understand how frustrating it is to repeatedly request cancellation over several months and still have concerns about ongoing automatic payments. We also understand how inconvenient and stressful it must be to consider replacing your credit card just to prevent further charges. Please contact [email protected] using the same email address associated with your order so our team can locate your account, review your previous cancellation requests, subscription status, and billing history, and determine why this issue has continued. We sincerely apologize for the prolonged frustration and inconvenience this has caused. Thank you, Mariel from KittySupps

Response from kittysuppsOct 20, 2026

Hi Mark, We’re very sorry to hear about your experience, especially your concerns about the product’s smell and your cats becoming unwell after using it. We understand how worrying this must be, and we sincerely hope your cats are doing better. While individual cats may respond differently to supplements, we take concerns about product quality and adverse reactions seriously. We recommend discontinuing use and consulting your veterinarian regarding any symptoms your cats are experiencing. We also understand your frustration with receiving additional shipments despite repeatedly requesting cancellation. Please contact [email protected] using the same email address associated with your order so our team can review your product concerns, previous cancellation requests, and additional shipments. You’re also welcome to share any laboratory findings with our support team for review. We sincerely apologize for the distress and frustration this experience has caused. Thank you, Mariel from KittySupps

Response from kittysuppsOct 20, 2026

Hi Mimi, We’re sorry to hear about your experience. We understand how frustrating it is to receive recurring orders you did not intend to authorize, especially when you've already contacted our team to resolve the issue. We also understand your disappointment with receiving conflicting information about your refund eligibility, initially being told a full refund was possible, then being offered a partial refund, and not receiving a clear follow-up afterward. We recognize that apologies alone are not enough when your concerns remain unresolved. Please contact [email protected] using the same email address associated with your order so our team can review your previous correspondence, recurring shipments, and the refund options discussed with you. We sincerely apologize for the inconsistent communication and frustration this experience has caused. Thank you, Mariel from KittySupps