terry
Double billing!!!
I wrote a one star review about 2 weeks ago on Kittysupps.com. Today I received a text from my credit card co. asking me if I ordered $ 49.90 from this company I told them NO I did not, well since this is fraud they had to cancel my credit card now I'm waiting for that to come!! This is a BAD company, I hope you don't buy from them, I found out after all my problems and complaints there is a company you can get Tourine from right here in the USA - not something that comes from China and you have to wait 3 weeks for after paying $9.95 shipping!!! The big box store sells it, I'm not sure I can mention it so I won't. I hope this saves someone else all the trouble I have had with ..Kittysupps!!!
Response from kittysuppsSep 3, 2026
Hi Terry, We’re very sorry to hear about your experience. We understand how concerning and frustrating it is to receive another charge that you did not expect, especially when it resulted in having to cancel and replace your credit card. We’d like to have your account, order history, and the $49.90 charge reviewed to determine what happened. Please email [email protected] using the same email address associated with your order so our team can locate your account and review the situation. KittySupps currently lists this as its official customer support email. We sincerely apologize for the frustration and inconvenience this has caused. Thank you, Mariel from KittySupps


