Works well for my cat’s eye issue. He used to have watery eyes constantly but they cleared up after 2 weeks. Wish the container was a bit bigger for the price though.
Response from kittysuppsMay 3, 2026
Hi Jasmeen,
Thank you so much for sharing this—we truly appreciate it. We’re really glad to hear your cat’s eyes have improved and that you’ve seen such a positive change within a couple of weeks. That kind of progress means a lot to us.
We also understand your point about the container size and pricing—we appreciate the honest feedback and will continue working to improve the overall value.
Thank you again for your trust and support—it means a lot to us.
Mariel from KittySupps
MN
Michele N.
Red Alert
I ordered once for one consignment from kittysupps. in November 2025. They sent have sent another one every month though I emailed them immediately to cancel, Spoke to them on the phone but it continues to happened every month. In desperation I blocked them from my bank payments. Last month I received a refund. Then today 17th February 2026, I received notice that another shipment "I ordered?" is on the way. When I blocked them from taking payment, my bank said as I received a product for my money it isn't a scam but the supplier uses another company to take the money who you can't contact. I will have to go into my bank and check the can't access my money again but it is causing me great anxiety. I don't know where one goes from here. There are other suppliers of Taurine, don't use this one!!!
Response from kittysuppsApr 3, 2026
Hi Michele,
The anxiety you are describing is completely understandable, and we are deeply sorry this has gone on for as long as it has. Emailing, calling, blocking payments, and still receiving shipment notifications is an exhausting and distressing situation that should never have reached this point.
We want to get in front of this properly and make absolutely certain no further shipments or charges come through on your account. Please email us directly at [email protected] with your account details and we will treat this as an urgent priority, confirm everything is fully cancelled in writing, and make sure you have complete peace of mind that this is done.
You have been incredibly patient through all of this, Michele, and you deserve a clean and final resolution. We are here and we want to give you that.
Mariel from KittySupps
MA
Martha
This supplement fills the gap between…
This supplement fills the gap between what we all thought was enough taurine for our cats and what they actually need. Apparently, we can’t trust the food labels when it comes to the available taurine—and without enough, our cats are likely to develop heart problems. For me, I just need to get into the habit of sprinkling the powdered taurine on my cats’ food! Thank you for a good way to help my cats live long and thrive.
JF
Juanita F.
Super easy to use
Super easy to use. Just mix it in with wet food and my picky cat doesn't even notice. Been using it for 6 weeks and she's doing great.
JM
JANELLE M.
This is a sketchy company :(
This is a sketchy company :(
Unfortunately my entire experience with this company left me with a bad taste. I got sucked in by their effective Facebook marketing and purchased some taurine for my cats. Immediately and without choice given, I was added to their "auto-subscribe" in which they would send me their product monthly. Trying to cancel the auto-subscription had me jumping through absolute hoops. There is no easy way to cancel on their website. I can't comment on the actual product yet because I ordered January 29th and today is February 16th (18 days later) and I still havent received the items. It shows they shipped on February 2nd so I guess they use the slowest delivery service known to man?
Overall, it seems this is a scammy company with fraudulent and unethical practices. Shop elsewhere.
Response from kittysuppsApr 3, 2026
Hi Janelle,
We are genuinely sorry this has been your experience. Feeling like cancellation was made unnecessarily difficult and then waiting nearly three weeks for an order you were excited about is a frustrating combination, and we completely understand why you feel the way you do.
We want to make both of these right for you. Please email us at [email protected] and we will personally confirm your cancellation in writing and look into exactly where your order is right now. Once orders leave our facility they move into the hands of our carrier partners, and transit times can unfortunately stretch in ways we cannot always predict or control, but that does not mean you are left without options.
You came to us wanting something good for your cats, and this experience has been anything but that. Please reach out and give us the chance to change that for you.
Mariel from KittySupps
LR
Lauren R.
Total Scam
Ordered in mid-December. Two months later my supposed shipment has not arrived. Company refuses to provide a refund, insisting that it is "on the way". It is also clearly coming from outside the US which customer service denies. Total scam and I am embarrassed that I fell for it. Hopefully you won't.
Response from kittysuppsApr 3, 2026
Hi Lauren,
Two months of waiting and then being told your order is still on the way, with no refund offered, is not an acceptable response and we are truly sorry. Your frustration is completely valid and we understand why you feel the way you do.
We want to look at your case personally and get you a real resolution, not another holding response. Please email us at [email protected] with your order details and reference this review so it is flagged for senior attention immediately. You have waited long enough and you deserve a proper answer and a proper outcome.
We are sorry it has come to this, Lauren. Please reach out and we will make this right.
Mariel from KittySupps
NM
Nancy M.
I only rated you a four because it took…
I only rated you a four because it took so long to receive it (16 days). I have only been giving my Himalayan cat a scoop a day for a week. She been eating it so far when I mix it in her food.
SH
Shall
I did not order anything but they will…
I did not order anything but they will not give me my refund
Response from kittysuppsFeb 16, 2026
Hi Shall,
Just to confirm, you are not on our system and if you haven't placed any orders from us we can not refund money that hasn't been taken out of your account in the first place.
Please email us at [email protected] Our team is more than happy to assist with any enquiries you might have
Kind regards,
Anna from KittySupps
