KITHReviews of kith.com

Commande effectué le vendredi 4 Octobre et reçu le Mardi 8 Octobre. Produit conforme à la description et surtout introuvable ailleurs. Je recommande

I ordered a shirt from a restock Kith had from one of their seasons. A tracking number was linked to my order the next day. I waited for an update on the order but there was none. I emailed customer service asking why the item has not moved in the past few days. They replied saying they were waiting to hear back from the warehouse. I waited and let several days pass. I then decided to email Kith about the order again and received no reply. Then finally over a week later customer service sends me an email with a new tracking number stating that my order was delivered. Their warehouse did not ship my order properly and failed provide the correct tracking information. The customer service then says Kith is not responsible for orders once the tracking number says it was delivered. In this situation Kith should be responsible for the lost item. How can the customer anticipate when the package will arrive without the correct tracking information? I’ve supported Kith for years when I was in NYC and still supported them when I moved. This is a horrible way to treat loyal customers.

Very good customer service, lovely shipping time and packaking. Thank you

Toujours présent pour le service après-vente Top, je recommande

The item I won a draw on in August was not what I received in October. I was informed at the end of September that I wouldn’t receive the item I won and wanted. But was given a choice to receive another one at half off. Something is better than nothing.

Standup company that keeps their word on the hot releases. Excellent quality shoes I received with the asics collaboration.

Alex who I spoke to was always quick to respond and kept in constant contact. My original order was not able to be filled so they provided me a more than acceptable deal! Alex was great and went above and beyond to make sure I was happy! Not only did they remedy my situation my order came in way faster than expected!

My son Courtland Filed a loss with Kith on 9/29 due to a supposed FedEx delivery of his package that contained a pair of shoes on a Sunday which is debatable the picture is very blurry. They waited a whole day investigating came back and said your loss there is nothing we can do for you because FedEx said it was delivered. The worst Customer Service Ever (Since I can’t upload pictures check out this FedEx tracking and tell me the picture is not sketch 😠 (9632080400722919734700279878239129)