Sneakers, apparel, shoes, boots, Ronnie Fieg, ASICS, Nike, Mercer Pant, Bleecker, Gel Lyte, adidas, Just Us, Filling Pieces, New Balance, Jordan, Kithstrike
KITH (kith.com) has 578 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Clothing & Underwear · Yonkers, New York
Excellent
Clothing & Underwear · New York, New York
Excellent
Clothing & Underwear · Pennellville, New York
Excellent
Clothing & Underwear · Ozone Park, New York
Excellent
578 approved reviews, newest moderated first
Anita I.
I ordered 2 tops as Christmas presents but need to return 1. I am getting an "unexpected error" when I try to create a standard return lablel. I have spent 2 days asking for help from customer service but this has not yet been resolved so I can not return my item and time is running out. It seems I can create an express return label which costs 41 euro for 1 top ( already paid 23 euro to ship in the 1st place! )
joe A.
Ordered a mens shirt size xl. Received a medium sized shirt that had a xl tag pinned to garment while the sowed 8n tag was marked medium. Contacted customer service for a simple exchange amd was subjected to run around, unresponsiveness, i was requirrd to submit photos of garment and when i complied, 5hey stopprd communicating with me. Would never recommend doing business with them
Nancy B.
I bought one of the crew neck sweatshirts for my son. He wore it once and got a small stain on the shirt. I put a small dab of dish detergent on it (as I do with all clothes with food stains). It took the color out of the shirt! Very poor quality clothing. Don't waste your money.
Response from KITHJan 6, 2025
We’d be more than happy to review the situation and explore the best possible resolution for you. Please feel free to reach out directly with your order details, and we’ll do our best to assist you promptly.
kunde
I am extremely disappointed with my experience with Kith. I encountered an issue with a refund, and despite multiple attempts to resolve the matter, their customer service has been unresponsive and unhelpful. I provided all the necessary information and even reached out to my bank to confirm that the problem lies on Kith's side. However, they continue to delay the resolution, showing a complete lack of responsibility and concern for their customers. This has been an incredibly frustrating process, and I would caution others about shopping with Kith. A brand of this size should prioritize customer satisfaction and ensure issues are addressed promptly. Unfortunately, my experience has shown otherwise.
Response from KITHJan 6, 2025
We're so sorry to hear about the issues you experienced with receiving your refund. Depending on your bank, refunds can take 5-10 business days to fully process and reflect in your account. However, we completely understand your frustration and would be more than happy to review this further. Please send us your order details, and we’ll escalate the matter with our finance team to ensure it gets resolved as quickly as possible.
Aaron G.
Anyone saying this company is fake is fake themselves or don’t want people to know about a Great company!!! I won a raffle on there app for the Travis Scott’s and at first I didn’t believe I actually won and thought it had to be a scam!!!
Yuki W.
Why Kith has such a low rating? This is my fav fashion brand! Both the design and the quality is way beyond avg. It deserve a 5-star rating!
Annt K C.
I was given the wrong order number to keep track initially but customer's service gave a prompt and detailed reply afterwards which I would purchase again because of its delivery and products aesthetics
SD
Very quick response and very accommodating customer service.