KITHReviews of kith.com

Fast and helpful service. They quickly understood my problem and handled accordingly. I only needed to provide a few pictures and some information.

The king of online retail stores!

I had to change the address on my order. It was quick and simple. After providing proof of my new address they were able to switch the shipping address in my order. I was very happy with the experience.

They answer my questions and help me with my order

Best customer service ever. KITH went above and beyond to help me resolve an issue with a misdelivered package that was never recovered. I can go on and on about how understanding and patient they were with me. They responded in a timely manner. It was HONESTLY unbelievable how much effort they put into my claim. I told them because FedEx would expect customers to just give up and move on..I will never give up pursuing this claim with FedEx. They literally took the ride with me and W/O them, my money wouldn't have ever been refunded. Thank you KITH CUSTOMER SERVICE

Terrible customer service.. Received the wrong item and the customer service told me that it was the correct "shoes" I ordered. Even though it was a jacket. Not sure if it is AI customer service. Now they don't reply to my emails. I was hesitant to order here because of the Trustpilot reviews and I should have listened to the people..... Haven't heard back about the whole case and they charged my account around 405 EUR.

Attention, Société qui ne respecte pas le droit de rétractation français. Ils envoient des cartes cadeaux lors du retour d’articles et refusent de procéder au remboursement. A fuir.

Terrible, Terrible customer service. Fedex delivered my shoe to wrong address. The picture they took was not my house. I provided pictures of the delivery and a one of my front. They are different. I contacted them and since FedEx says it's delivered, therefore it's not their problem. FedEx won't me help either. Completely wrong!!