Sneakers, apparel, shoes, boots, Ronnie Fieg, ASICS, Nike, Mercer Pant, Bleecker, Gel Lyte, adidas, Just Us, Filling Pieces, New Balance, Jordan, Kithstrike
KITH (kith.com) has 578 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Clothing & Underwear · Yonkers, New York
Excellent
Clothing & Underwear · New York, New York
Excellent
Clothing & Underwear · Pennellville, New York
Excellent
Clothing & Underwear · Ozone Park, New York
Excellent
578 approved reviews, newest moderated first
Arthur G.
Colis non reçu Supplément pas de suivi Ne pas acheter sur ce site
Response from KITHJun 30, 2025
Thank you for your feedback, we are so sorry to hear your package was not received. Please reach out to [email protected] and we would be more than happy to look into this for you.
YoungYamani
Op maandag 19 mei 2025 kwam de sneaker New Balance 2010 uit in samenwerking met KITH. Je moest meedoen aan een raffle en het was mijn eerste keer via KITH. Ik had niet veel hoop, maar tot grote verbazing werd ik toch geselecteerd. Daarna even gezien hoelang het kon duren vooraleer het zou worden geleverd en men sprak van 3 tot 7 werkdagen, en wat bleek… op dinsdag 20 mei had ik ze al ontvangen. Wat een topservice! Wel moet ik er bij zeggen dat ze een depot hebben in België en daarom werd het waarschijnlijk zo snel bezorgd. Ik zal zeker nog veel kopen op jullie website! Ik geef jullie daarom ook een dikke 10/10 💯👌
RJ
My shirt arrived damaged. The customer service team was quick to address the issue and provide me with a solution. I’m very pleased with the experience.
Anastasiia
Customer service answered my question very quickly and stayed in touch with me the whole day until the problem was resolved. Big thanks to the team!
olly B.
So disappointed with the customer service. After returning a jacket the first time round due to sizing, I was allocated a gift voucher to redeem rather than a refund. Obviously this was minus shipping expenses (To the UK) so already a lesser amount. Frustratingly the jacket was now out of stock so I opted for a sweatshirt and a T instead….again paying additional shipping on the new items. This was received but frustratingly the sizing was wrong again. Knowing another return was going to have further shipping costs I thought it reasonable to ask for a refund (minus the return costs). This has been met with a ‘not our policy to refund’ with no other consideration. Im now in a position where the 350 dollar jacket I initially purchased has cost me so much in shipping I’m left with less than half with nothing to show for it. My only option is to try and sell it on…..all I wanted was my money back, is that too much to ask?! Such a shame as I love the brand and quality - living in the UK makes it hard as there is no store to try things on. An expensive shame! I’m sure I’ll get a generic response below!
Response from KITHApr 30, 2025
Thank you for sharing your feedback. While we do uphold our return policy, we would be happy to convert your gift card to our eu.kith.com site which many of our European customers use to avoid higher shipping fees! One of our agents will follow up on your ticket, but please reach out to [email protected] with any questions.
Ryan S.
My order was taking a bit of time to ship but customer service was able to action the item and got my shipment a few days later.
MARCUS Y.
The company values you as a customer and provides you with top notch customer service. They underdstand your concerns and addresses them in a timely manner. Best of all, the quality of their products are well made and always has fresh releases!
Jay
Fast, efficient, completed the task. Thank you.