KITHReviews of kith.com

I knew of their return policy but I had mistakenly purchased the wrong product. They were kind enough to immediately resolve my issue and issued a cancellation.

I received a prompt response to my inquiry and a solution to resolve.

They granted my request.

Great service

Kith absolutely blew me away with their customer service! I noticed a small defect in one of the pieces I ordered and reached out expecting the usual long wait and back-and-forth. To my surprise, their team replied almost instantly and handled everything with such care and professionalism. Not only did they process my concern quickly, but they also gave me my money back without any hassle whatsoever. It’s rare these days to find a brand that stands so firmly behind their products and values their customers the way Kith does. The entire experience left me feeling like I was truly taken care of. On top of their incredible designs and quality clothing, the peace of mind knowing their customer service is this outstanding makes me want to shop with them again and again. Kith is truly next level — stylish, premium, and customer-first. Couldn’t recommend them more!

It was easy smooth and successful. Thank you.

After I order two pairs and one pair was not available, they canceled my order so I can order two pairs again so I don't need to pay two times shipments .

I ordered two pairs of sneakers, but then I received a shipping confirmation that only listed one pair. I then contacted customer service to ask what was happening with the other pair, and the response was that the other pair was being shipped from a different warehouse. 12 hours later, Kith canceled that pair.