KITHReviews of kith.com

Very bad customer service service no body pickup phone even in shoe department I have to exchange shoe size give me so much hard time

Customer service handled my issue with an old gift card quickly and efficiently - really great service and a great team. Even follow ups to make sure all was good. 🙌🏻

Helped me accommodate a return to get my true size

I had a great experience with Kith customer service. I ordered a pair of Travis Scott green spark that had some quality control issues with them. I sent pics and asked for some sort of discount or item return and had the team reach out promtly giving me a discount and willing to rectify the problem immediatly. I value the customer service I recieved cause it was fast and wasnt intrusive or inconvenient in anyway. Very happy and will continue to be a customer when now knowing they provide excellent customer service if a problem happens!

Kith always provides an Excellent shopping experience.

I asked AI how it would define exceptional customer service, and the answer was: “Exceptional customer service is about making customers feel heard, valued, and confident that their needs are being taken care of efficiently and professionally.” That is exactly the experience I received from Kith, only a couple of hours after sending them an email. Not only does Kith offer eye-catching, high-quality products and remain one of the most recognisable brands in the world, but its customer service is equally outstanding.

First time purchasing through Kith. Shipping was pretty fast. Excellent customer service with fast response with a email with my concern. Overall your doing things right to meet customers satisfaction.

Beside all the great products that we can find on Kith, I want to give my feedback to the fabulous customer service. Fast, kind and accurate. Top!