Kirkland'sReviews of kirklands.com

Horrible service! Order an item via the website. Next day stated shipped. Day 10 now and still no movement. Called Kirkland and they say nothing they can do bc FedEx is to blame here. Usually the items are sitting in a warehouse waiting for FedEx to pick it up. They can’t consider a package lost until 15 business days! Then they can refund me. What a bunch of liars. I asked to cancel my order bc I will be moving at the end of the month and will no longer be at the shipping address. They said nothing they can do. Told me to call FedEx and talk to them. If I would have known this was going to take this long to receive this I would have never ordered anything. This is ridiculous! Horrible service!

will never buy second hand equipment from them don’t last long at all very poor

Purchased a dishwasher from Kirkland Stoke which only lasted five months had lots of issues the very first time I bought it and not willing to replace or fix the machine. Regardless of the warranty run out very poor. Secondhand equipment is not worth buying at all which won’t last you very long, not happy with the company will never use them again very poor.

I love Kirklands. It is one of my favorite stores. The only complaint I have is the woman who works in the Deptford, NJ store. Every time I go in there she is just so miserable. She has waited on me several times. No interaction ever! And when I do interact it is just nothing!! Sometimes I will go out of my way and go to another store because of her. I wish I could give her name. I don’t know it. She is usually there during the day. I have never written anything negative in my life! This is very unusual for me to do this. Many times I need help, but forget it. I would never ask this woman! Literally no Thank you, nothing!!

Kirkland's needs to fix their website when you try to review are purchase you get an error. Kirkland's is aware of this & I was told we can't fix it only happens to a few people...don't seem to care.. horrible customer service & I'll shop somewhere else!!

We have recently ordered several pieces of wall art for our new home. All arrived in good condition and were just as described on the webpage. Thank you for helping to make our home beautiful😊

Ordered a pair of lamps. Both arrived broken. Terribly packaged. They sent another lamp which I did not request. It was also broken. Lamps had no harps. Do not buys lamps from Kirklands

They "printed label" on nov 8. They didnt ship item. I asked for a refund on nov 21 and they claimed it was lost when i could clearly see they only printed the label. They said they had to wait 15 days to file a claim?!? For what. Then they shippef my item on dec 6 a month later. Terrible service