Kirkland'sReviews of kirklands.com

I visited the Kirkland store in Saint Matthews Louisville, Kentucky today around 4:00. I really didn't have a lot of time but Fall is my favorite season and Kirklands always seems to put me in a great holiday mood. So I stopped in. After about 10 minutes of walking around I realize no one had spoken to me, or even acknowledged my presence. There were three ladies working and they were all very busy, much too busy for me. There were lots of sales and I had a few questions but unfortunately, I walked out feeling invisible. Shame on you, Kirklands, no display or floor change is more important than the customer in the store, retail 101.

My Girl Friend & I went to the KIRKLANDS store #662 San Jose. blvd Jvksnvl FL I was NOT in a good Mood 73yo USMC Veteran Then Comes the Manger handing outa Flyer BIG Smile Running around Multitasking helping everyone WOW what a POSITIVE Attitude so cheerful Manger CINDY Teahaagan is Truly an asset to Kirkland store she would make a Great CEO Thank you CINDY T YOU are AMAZING

ORDER CANCELLED If I could give 0 stars I would. I ordered a "door buster" online to be shipped to store. Next morning the order cancelled by Kirklands because they dont have in stock in the store. I called customer service and spoke to Jody. I said I was aware that they werent in stock, email says it would be ordered and I would be notified when it arrived at store. She offered to try to re order but not at the door buster price. And it may just be cancelled again. I will never buy from Kirklands again!!!

Kirkland is great, but on the label on 500 mg acetaminophen the directions say to take TWO CAPS EVERY 6 HOURS. This is too much! Could hurt someone!!

Not so thrilled, tall skinny curly headed woman is lazy and rude, short and unhelpful. We have a house in the British Columbia district and one in the Cincinnati area also here in Florence. She is the typical “ I’m unhappy with my life” person miserable and not someone that should be working with the public or other associates. Toxic people should be isolated. It is only logical that if the staff is this way then management is in line with her attitude. I will be glad to take my business elsewhere like pottery barn or home goods. As for Kirkland, it’s a no go in this city.

I was so excited to find this frame and purchase it. I have kept it in the closet until I was ready to display it and now as I’m looking at it, it has bubbled everywhere. Not the quality I would expect from Kirkland‘s and for a $45 frame. This is so disappointing. I would return it but I can’t even replace it. Ghost frame with candle🥲

I went to the Kirkland in Buffalo today 5-13-25, I ordered a full length mirror and I admit I was off with the length and it was way too big so I asked if I could go look at other mirrors which I did. She seemed a bit annoyed with me. I apologize there was no reason to be that way, then I asked her for some help carrying it out. I have two torn rotator cuff and I’m going through cancer treatment I needed help carrying it out. She told me she was the only one in the store and I saw another worker and she turned away. I had the hardest time carrying this mirror out and I know that she could see me what happened to the customer service she could have helped me to my car it was right up front and I was in tears by the time I got inside my car because I was in so much pain I will not buy anything from Kirkland again and you can thank Ashley for that !!

Kay and Deborah at the store in Bellevue Nashville, TN 37221 on HWY 70 were super helpful and very professional. They made me want to go shopping there again.