Merry MaidsReviews of merrymaids.com

100 pounds for a visit, ha!

I have 2 wonderful ladies who do an excellent job making my house look so clean and smells so good. They are Torie and Rema and we are so blessed to have them. Dianne

Catie Dearing in fort collins is outstanding! Shes thorough, easy to work with, takes feedback well and completes all the work in a timely manner

Merry Maids of Conyers is the absolute best! Their service is top notch and communication was timely.

The absolute worst cleaning I have ever seen. So disappointed.

I booked a cleaning online a few days in advance. After booking, I didn't receive any kind of email verification and I assumed I would get some confirmation via phone ahead of the clean. At this point, I was charged the full amount. On the day of the clean, no one showed up. I called my local Merry Maids, but they didn't answer, so I left a voicemail with my name, number, expectations, and request for a refund. Several days later, they still haven't been in touch with me. I'm still waiting for some kind of communication, but as of right now, they've scammed me out of almost £200. I will edit this review if contact and a refund are made. Edit: I called my local Merry Maids office once more with no reply. I contacted their customer service team, run by ServiceMaster, who put in my request for refund and call back twice. I never received a call back. I then messaged my local office once Facebook but didn’t receive a reply. I finally received a full refund of services but had no contact or communication whatsoever with Merry Maids themselves. A truly awful and dehumanising experience. Almost as bad as Maid2clean. Wouldn’t recommend using this service. Choose a local independent cleaner instead.

They forgot to hang up phone after asking for a quote and talked a bunch of crap about what I needed cleaned with a wax on the floor I will post audio from home camera when I pull it

I've waited almost a month to give an honest review, so it wouldn't be done out of anger. Now that I've calmed down, I'm able to give a fair and honest review about the service I received. I'll start by saying I paid Merry Maids of Conyers $630 for a move-in deep cleaning to my new home, which had not been lived in for quite some time. I wish I had taken pictures. My husband and I both were disgusted with the so-called deep cleaning we paid them to do. To start the Refrig. was NOT cleaned inside, the plastic bins had food particles in them. The oven had burned food stuck on bottom and on the glass window of the door. The stove top fan area had food and old grease stuck on it from years of buildup. The window seals throughout the house were dusty. The glass windows in my kitchen cabinet doors were not cleaned well, I could see they made an attempt, but they were all smudged. The front of the dishwasher had food that had dripped down it. I could go on but I won't. This review was to give people a little insight as to the type of deep cleaning service you get for $630 with this company. The one positive thing I will mention is they did vacuum the carpet throughout the house you could see the vacuum cleaner marks. I tried to reach out to the initial contact person in the Conyers office twice to discuss my displeasure with the service I received. I left her messages both times letting her know I wanted to speak with her about the service. As of today 11/8/25, I have not heard back from her. I suppose since they've got my money, they don't need to speak with me. I used their service 5 years before and was less than totally satisfied, but I decided to give them a second chance. I even told the person I spoke with, that this was my second time using their service, she thanked me for choosing them again. Well, much to my dismay I'm very sorry I did. I feel I was SCAMMED out of my money; the service wasn't worth the amount of money they charged me. NO I will never use their service again and NO I do not recommend their service to anyone else, so be warned!!