KingSizeReviews of kingsizedirect.com

tried to place an order for my son. according to my bank (centra), Kingsize tried to charge my card 72 different times in 19 different amounts and that was why my payment would not go through. fot my card fixed. kingsize instantly places a hold for $997.21 and my order was gone. i call and am told the hold will fall off in a few days then i can reorder. they sale ends tonight and my order will double in price. i tried to speak to a manager but the call was lost. go figure.

Every single time I order a coat jacket or vest with a zipper, they usually get broken within 90 days of purchase. What breaks is the cheap ass plastic handle on the zipper. So usually I have to find a seamstress to put on a new zipper.

I ordered three tee shirts with free shipping. After ordering then the billed my credit card three different time for shipping. In still have no shirts. I have called about seven time and was hung up on four of those times and was told the other three times they could or would not help me. They acted insulted because I called. save your money. A SCAM for sure.

Did not receive two of the pants I ordered, never got them after calling several times. They insisted they were in my order. Recently discovered they've been billing me $16.04 a month for some rewards thing I never signed up for. I was told when I used the discount coupon with my order I was in fact agreeing to join their rewards program. After threatening to call better business, they agreed to refund it. After reading the reviews, I am wondering if I ever will see that refund.

In my opinion king size customer service has greatly declined as well as their product quality and service. I recently had a problem with a back ordered product where they took an item I ordered 3 of splot into 3 shippments and charged me shipping 3 times for one one order. I also received nothing but attitude and bad customer service. I tried canceling order a month before shipped it was ignored. I would stay away from this site

I placed an order back around September and found later that it was on back order I received an email in December telling me it was delivered and I never received my order tried placing a second order in December and never received it but some how I received my bill I have contacted them numerous times and have been bounced around to different departments and still have not had this issue resolved the last customer service rep laughed when I told her I was being bounced around I closed my account and still have a bill to pay for things I never received they are the worst and I will no longer support them

My 33 year old son died suddenly & unexpectedly on Sunday morning, 1/30/2022. As part of the funeral prep, on Monday evening we ordered clothing for his viewing/service. Since the funeral home needed by noon on Friday, we paid $41 for their 'SuperFast' delivery. Knowing we needed this clothing to proceed, we scheduled his viewing/service for the following Monday. We called customer service about the shipment status starting Wednesday getting the simple message that it 'should' ship soon. When asked, they couldn't, or wouldn't, tell us if the order had even been picked yet. They also claimed there was no supervisor to speak to about this. On Thursday, when we realized KingSize.com wasn't going to come thru for us, we went thru son's closet carefully (it feels so much like you're snooping thru his personal life), found a shirt that would fit we liked and went out to the local Franks Big & Tall store (a store our son had no doubt shopped at) where they were so very helpful and we purchased a pair of pants and a belt. We met our Friday due date with the funeral home. His SuperFast delivery order? It didn't arrive until the afternoon of his Monday viewing. Needless to say I returned the shipment for a refund although we didn't get the shipment cost back. In case you're listening KingSize.com, look up the order history for Freehold, NJ that ends in 7222.

Don't do business with these people they'll charge you 14.95 a month for discounts you'll never receive