KingSizeReviews of kingsizedirect.com

NEVER SHIPPED ITEMS AFTER 25 DAYS . SALD IT WAS SHIPPED POSTOFICE SAYS NOT SHIPPED

This company is a joke. They shipped wrong items. Then wouldn't ship the correct items. Wanted me to reorder items. Total garbage company. Still waiting on pair of shorts a month later. Don't spend your money here.

As a man of size I have used Kingsize for years always knowing it was over priced. It always took longer to receive the products. The company keeps getting worse. It cost $10.99 just return products then 3 weeks to have the returned moment put on your statement. $7.95 for each hem money you can't get back After I returned $182 in pants I was only going to get $130 back The same day as I returned these I gave my buisiness to Jeff Bezos. I ordered almost the same pants for $125 delivered in 2 days no hem charge and free returns

I absolutely cannot believe how incompetent the employees were when I called today. After being put through a GRUELING 21 minutes of “ could you repeat that” because the person taking my order could barely speak English, I gave him my credit card number and after “entering it” he said it was invalid. Three times he “re-entered it, repeated his claim it was invalid…not true. When I insisted on speaking to a manager I was told it would be an hour before I could speak to one, I told him I would remain on hold for one…of course every excuse in the book was used as to why I couldn’t get to a manager. I finally hung up since he said my order could NOT be processed. I called back, spoke to someone else, she informed me one of my items was now unavailable, ran my card and MIRACULOUSLY everything else went through. When I checked my emails, I now have TWO orders charged to my credit card and they’re not even for the same items! I’ve ordered from King Size before and when they actually send the right sizes and items, I love their products BUT I’m not sure it’s worth the crap I have to go through when dealing with incompetence! Figure it out KingSize… hire people who speak English and can at least type in the right numbers! It’s costing you a lot of business, hence profit!

I previously rated the parent company (trst[dot]lt[slash]vJfg-mzbJ) with a 1-star review, but eventually they sent my mother a gift card for that and instead of wasting my mother's money like they wasted my time, I decided to put it to use. I ordered two items on 04/04 and the first item arrived a few weeks later, complete with loose threads and buttons straight out of the package. Since they don't actually offer free returns (I swear, they must make their actual money from keeping the "restocking" fee when people return their poorly constructed merchandise; there's no other way they're staying afloat), I decided to just keep it. Three weeks later, the second item still hasn't even shipped. I wish I knew who ran this p*ss-poor business so I could spit in their face; after all, they have no problem doing so to the consumer.

My husband passed away and all they could say is “this new item” was past the 60 days return. They have no heart at all. Do yourself a favor and avoid all of these sister stores like woman within.

I went to order 8 tshirts and they wanted to charge me $67 for shipping. Ridiculous.

Stealing my money: I ordered a $240.00 pair of men's sketchers on Jan 30, 2022. The shoes were to small so I returned them using the enclosed shipping label on febr 9, 2022. This is now apr 8, 2022 and have yet to receive my credit. Called them today and was told that they never received them and since it is past 60 days they cannot trace the return so I'm out the $240.00. why is this my fault, since I used their returned shipping label. I will never buy anything from "king size again". It seems like I'm out $240.00 and they stole my money.