KingSizeReviews of kingsizedirect.com

Very Poor Quality Products Dissapointed

I returned an item because it was defective. They sent a gift card, but it didn't even cover the cost of the item, let alone the price of shipping the replacement. I don't recommend this company.

I ordered slippers in my normal size and extra wide. They arrived (eventually) and they were too big. Not a big deal except that because I'm in Canada I cannot exchange them, only return and place a new order. This meant that I didn't get a full refund. I also had to call numerous times to get my refund and it took weeks after they had received my return and even then it took multiple calls to get the refund. On the plus side, the last person I spoke with actioned my refund right away and I received it to my PayPal within 30 minutes. I stupidly ordered another pair but 1 size smaller and not wide. It took them a month (less a day) to arrive...still too big. I'm just keeping them because I don't want to deal with the nonsense again. Lesson learned. Steer clear of KingSize

Unknowingly signed up to a members reward program with monthly charge! This is a total scam. Cancelling was no easy task. I’m done shopping with King Size!

When I first started buying from Kingsize I liked their shorts because they were real long. But the material was crap. Every single one of them got holes in the back and in the groin area. I had like 5 pairs. And everything is so expensive there and much of the stuff not made well. I go to other sources mostly now. I took a chance though and bought some more long shorts and I haven’t had any problems with them so far. They seem to be better material.

I just saw a $16.95 charge to my credit for a 9/20/23 alledged order. I contact KingSize and they advised it was a monthly Rewards program charge. I NEVER SIGNED UP! I did buy a couple of shirts from them and am okay with that purchase. I contacted customer service for their reqards at 877-526-5592 after I asked customer service how to make sure this was cancelled. They did cancel it and refunded the money. BUT THIS WAS AN UNREQUESTED ITEM AND RECURRING CHARGE!!!!! How many people would have caught it? In my opinion DO NOT DO BUSINESS WITH THIS COMPANY!

On 05/04/2021 I purchased multiple items from place everything came to me but my problem is that I have called into customer service 3 times making today the 3rd time 10/7/21 to see if all 3 pair of my Levi's that I purchased from them would have some type of Warranty and they have no records of my order period and I have an order number 40023567030 and the operator kept trying to upset me by repeating the total opposite of what I saying her name was zizing she was Korean or Japanese and I spent over $600 on this order and they don't have any records of it

Final item (3 of 3) arrived 11/06/21 Initial purchase date 10/13/2021 There is no second first impression. Your flaws are showing.... I will not make any future purchases from KingSize. Given the after sale conduct of their business model and lack of integrity and clarity (inventory or lack of it) at the point of sale: I have no interest giving my business to KingSize or their associated retailers. At least you delivered two of three items as ordered. 2 stars