KingSizeReviews of kingsizedirect.com

Placed a order cz if a sale they were having. I bought 8 hoodys. One of them i couldn't get on. It was marked the correct size but like a little boys size. I emailed them, I explained the issue and told them I dont want a refund because that would not make any sense when I bought it to take advantage of the sale. I was told not to worry that all I had to do is sent the mislabeled hoody back and they would exchange it for the same one. Today I get a refund for 4 dollars, mind you the hoody was 14.99 normally almost 3× that, hence why I wanted the hoody. So I pay 14.99 for a hoody. They mislabeled the hoody, I send it back and they give me a 4 dollar refund. Im sure they will send me the rest of the money back because I called and gave them a piece of my mind but the whole issue was that they didnt honor what they said in the email. They said they would semd me another one when they get the one I sent back. They lied to me. Ive spent thousands of dollars with this company over the years. I wont spend another penny with them.

I put a pair of boots in the cart and a discount wheel came up with an up to 40% discount. I spun and hit the 40%. Then had to put in email to get what I spun. But wait, I also had to put in my phone number to really get the discount. Tried to check out and no discount. Got on their chat to find out why and was sent to same canned crap they probably send everyone. These people are dishonest cheats and lliers. Only out for personal information to sell. Dont do business with KING SIZE you will regret it.

I have ordered from them many times and have had favorable review of them until my last order when they tried to charge me for another person's that used to live at my address, so they would not ship my new order without me paying for someone else's prior deficient bill. I will never order from them again!!!!

I have contacted King Size customer service many times, I have emailed them multiples times to ask them to stop sending catalogs and cards since my husband died 4.5 years ago. Every month I get a catalog or card in the mail reminding me of my loss. King Size has told me they will take my husband off their mailing list and never do. I think it is a cruel thing to do.

They heavily advertise a "free" rewards program that ends up being $16.99 after a month. When I tried to cancel, the only way to do that is to call customer service. The number advertised on their website to call to cancel is not the right one, so they had to give me a different number and couldn't just transfer my call.

Ordered one item that arrived defective - a sweater where the knitting was missing at the based of the quarter zip. Not only did I pay $10+ for shipping, but they wanted a $10 processing fee to return the amount back to my card, effectively reducing my refund by $10. The only way to get the full price of the item refunded was to accept an e-gift card to KingSize. This does not count as a refund. I tried to simply replace the item, but they were out of stock in my size. I hesitated ordering from them in the first place, now I know I will never order from them again.

The horrible company in the world to buy something from they are crooks they will take your money

I’d give them zero stars ~ I placed an order in June and it’s now September and they are charging my account & sending products without communication. I want to cancel the no longer needed items and they said no . Buyers beware