Kineon Labs Reviews | Read Customer Reviews of kineon.io

Kineon Labs Reviews | Read Customer Reviews of kineon.io

Kineon Labs reviews

629 approved reviews, newest moderated first

Haidee J.
Oct 27, 2022
No results yet
I’ve been using my move + on various joints, including my problem knee, for a few weeks/month now and I’m sorry to say I’m not noticing any improvement. I have knee pain, tennis elbow, neck pain, and thumb joint pain. Also tried it on my rotator cuff area which has pain with certain motion (yes, I’m a mess). There also weren’t any instructions as to how long to treat the area for, so initially I just did it for the programmed time, which was pretty short. I’ve upped it to multiple “sessions” and hope that works better, but some tips would be helpful. BTW, I am 49, lifetime athlete and still active, biking, hiking, etc. despite discomfort. Thanks.
Response from Kineon LabsNov 7, 2022
Hello Haidee, thank you so much for the feedback! We're very sorry to hear that you're not having the best results using the device so we've sent you a detailed email response with some protocols that you can follow in treating your pains. Looking forward to how it goes! Please do not hesitate to send us a reply if you need anything else.
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Jeffrey B.
Oct 27, 2022
I really like the design and the red…
I really like the design and the red light bulbs are really bright and it is easy to fit to the leg. The charger works easily, just slip out there lights and put in. The major reason I rated a 3 star was the poor battery charge. If I fully charge the unit and leave it over night its lost most of the charge and needs a recharge. Also, each treatment shuts off after less than five minutes, requiring multiple turning on and off. Is there a way to get a longer treatment or are my batteries defective?
Response from Kineon LabsOct 31, 2022
Hello Jeffrey! Thank you for the review and we're very sorry to hear about the issues with your modules. We've sent you a follow-up email asking few a few details so we can resolve these issues right away. If the device are found faulty, we'd be more than happy to send you new ones! Looking forward to your reply!
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AB
Oct 27, 2022
So far so good
So far I love it. Only reason I gave a 4 star instead of 5 is because I wish the straps were more flexible to adjust to different angles and spots.
Response from Kineon LabsOct 31, 2022
Hey there! We're very happy to know that you love the device! We're in the process of developing new and updated straps for better body placement very soon! Thank you so much for the support.
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Robert
Oct 27, 2022
Good Product
Good Price. Quick Delivery. Easy to inflate with included pump.
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Tim H.
Oct 27, 2022
Helps Foot Pain Too
I walk around 30,000 steps a day, and since using this device on the bottoms of both feet for fifteen minutes each, my soles feel almost new. Great work!
Response from Kineon LabsNov 9, 2022
Hello Tim, very happy to see the results you're getting! Cheers to more steps in the future! We'd love to hear more about what you do so we hope you join our growing community of users who share their experiences with the Move+. You may access our FB group here: https://www.facebook.com/groups/kineon. See you there!
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RED D.
Oct 27, 2022
Overall Great Product
Great product, love the device works wonders on my knee. The strap could use some improvements. The devices themselves would benefit with a longer lasting battery and maybe a few tweaks on the switch buttons. Overall for a start up company they have done pretty good to excellent. Communications have been good which is very important for a start up with investors..
Response from Kineon LabsOct 31, 2022
Hello! Thank you so much for the feedback! We sincerely appreciate you for trusting Kineon and rest assured that your suggestions are duly noted. We're in the process of developing updated straps for better body placements and we hope to release them very soon!
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George H.
Oct 27, 2022
The responses have been timely and…
The responses have been timely and helpful. I appreciate the assistance I received.
Response from Kineon LabsNov 9, 2022
Hello George, thank you so much for the feedback! We're very happy to hear your response as we're striving to provide better customer care. We've got a growing community of users who share their experiences with the device and and service, and we'd love for you to join if you haven't! You may check it out here: https://www.facebook.com/groups/kineon
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ctone
Oct 27, 2022
I don't feel any changes after several…
I don't see any change after several weeks of daily usage. I may not be for my case.
Response from Kineon LabsOct 31, 2022
Hello there! We're very sorry to hear that there were no improvements after using the Move+. We appreciate the feedback so rest assured that we'll do our best to help you resolve this! We've sent you a follow-up email to gather more information so we can provide you the most optimal way of using the device and alleviate the pains you're having. Looking forward to your reply!
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