Kineon is a technology company with a focus on innovating light therapy devices and providing clinical level treatments in the comfort of your home.Our mission is to help the largest number of people live happier, healthier lives by providing safe and effective treatments for pain management. We believe that we all deserve the chance to be our best selves, no matter what life throws at us.We started this company with a vision ‘to positively impact the largest number of people in the most impactful & meaningful way.'Our company is made up of world-class team of individuals that care passionately to bring high-quality products to the world to help improve the quality of life. And it's time those products helped you get back on your feet and enjoy life again.
Kineon Labs (kineon.io) has 629 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
kineon.io
Website
kineon.io
Category
Health Equipment
Listed on Five Star Index
2026
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The company replied to 53% of reviews.
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Most recent review: October 2026.
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I bought this device for my aunt that has a bad knee. She started using it twice a day and less than a week later she was walking instead of hobbling. Even she noticed she was able to move faster and better.
I 100% recommend this device whether it’s for athletic use or for joint paint. Totally worth the investment
Response from Kineon LabsJul 12, 2023
Hi Leah,
This is so awesome, thank you for sharing! Glad we can be a part of your loved one's journey to recovery!
Kineon Customer Support Team
AL
Anders L.
Working well except the three lights…
Working well except the three lights that suppose to be in sync, so you don't need to turn on all three devices hasn't been working that well, oven if we had try to reset them. no bi g deal, to turn on all three.
Response from Kineon LabsJul 10, 2023
Hello Anders,
Thank you for letting us know.
We would be happy to assist you in resynching your device! Please send us an email at [email protected] and we'll be help you get your mocules synced up.
Looking forward to your reply!
Kineon Customer Support Team
FM
FM
The Kineon Move+ is a MUST HAVE for every athlete that is serious about recovery after the effort and treatment of injuries.
The Kineon Move+ I have purchased has delivered exactly what I expected from it.
I am using it according to the recommendations I have received following a conversation with a Kineon technician.
After having used the Move+ for over 3 weeks, I have now regained confidence and can trust again the various parts of my body where I apply the Move+.
Response from Kineon LabsJul 12, 2023
Hi there, thank you so much for the review!
We sincerely appreciate you for sharing your story and we're glad to be part of your journey to becoming pain-free!
Kineon Customer Support Team
KW
Key W.
Great customer service
Great customer service, fast response to my issue and took care of my concern !
Response from Kineon LabsJul 12, 2023
Hi Key,
Thank you so much for the feedback!
Kineon Customer Suppot Team
MM
Mark M.
Hope for continued fitness…
I had several questions regarding using the Kineon Move + and all were answered within a day. Thank you for being so attentive to your consumers. My knee is an on-going issue and I am sure I will have more questions. Thank you for giving me hope that I will continue my fitness journey into the future!
Response from Kineon LabsJul 12, 2023
Hi Mark,
We appreciate the feedback! It's our pleasure to assist you so rest assured knowing that we'll be more than happy to help you along your health journey!
Please keep us posted and we'd love to hear more from you!
Kineon Customer Support Team
JG
James G.
Excellent Device!!! Would recommend for anyone with Knee issues
I've had the Kineon for just two weeks now so I do not have a total inclusive experience with the device. However just within this short time I would rate it a five out of five.
I am 33yrs old and am on active duty in the military. I have a very combat oriented job that requires running, rucking, lifting, and jumping on a weekly basis. After 15yrs in I've torn my right knee up pretty significantly to the point there is barely any cartilage left. I had the knee scoped about 8 months ago and now am turning to almost every other option to assist my injury instead of getting medically retired or a knee replacement.
I use the device once a day for 15 minutes. Always after a run or a workout. Given my extreme condition after use I do still feel the discomfort of my arthritis, however it is significantly better than what it would be if I did not use the device. Usually my knee is extremely inflamed, stiff, and irritatable following a run, following use with the Kineon it is almost as if I didn't even go on the run, with improvements.
Another big plus is the accessibility for the pain. Very transportable device with an awesome case and charging system. The lights just pop in and out very easily and you don't feel as if you're going to break something. The wrap around strap is extremely convenient as you can just sit and relax and be hands free while the device does its thing. You can get get the strap pretty snug as well without worry of it slipping down, I have fairly small knees so this is most useful in my case. This also brings me to my first improve. If I were to dock a star from the device it would be for comfort on one side of the knee. Considering that you want the device snug and slip proof, when the light is on the medial side of the knee the lack of contouring for the curvature of that side can be uncomfortable. However I'm used to my knee being uncomfortable so I endure the slight discomfort in exchange for the benefit of recovery.
The company seems very squared away as well. No issues with getting the product. I ordered with expedited shipping and received the item within the same business week. I also messaged the company on Instagram with a question and received a reply within a day.
Reading about the long term benefits with the Kineon I am most excited to see where my knee comfort will be with continued daily usage.
Response from Kineon LabsJul 20, 2023
Hello James,
We sincerely appreciate your thorough feedback! It's such great honor to be a part of your journey to recovery! If you ever need any help, please don't hesitate to reach out and we'll always be happy to assist you!
Kind regards,
Kineon Customer Support Team
JS
Jan S.
I’ve been delicate to twice a day use
I’ve been delicate to twice a day use.
My rotator cuff is feeling better and after playing pickleball it recovers faster. I hoping it will completely heal it as I’m not doing the surgery.
The strap system doesn’t really work for my target points, so mostly have to hold it place.
Response from Kineon LabsJul 10, 2023
Hi Jan,
Thank you for the feedback. We're working on making more strap design so please keep an eye out in the future! We're very happy to be a part of your recovery journey.
Kineon Customer Support Team
NM
Nan M.
While we like the product so far
While we like the product so far, we have had two leader units that don’t work. -the original and a replacement.
Support was super helpful when contacted about the first one, but I never bothered to contact them again when the second one failed almost immediately. I didn’t think a 3rd one would be any better and did not contact them. So that’s on me, not the company. We just use 2 of the 3 units. I can’t say enough good things about support, but this is an expensive product. I sort of expected it to function.
Note: Support has reached out again and will replace the faulty unit again. They have certainly gone above and beyond to make sure I am a satisfied customer. I can’t ask for any more than that.
We continue to use the product.The reason we bought it was for an extensive injury that we did not think was going to get any better than it was, but there seems to be something going on, some increase in feeling in a nerve damaged foot. (Heel was shattered, surgery, a plate and 8 screws, foot was left with limited feeling) Hard to say if it is the unit, or just the healing of time, but something seems to be happening. There is less pain, and he favors the foot less. We will definitely continue to use it. This was a severe injury that happened several years ago, so we absolutely do not expect overnight results.
Response from Kineon LabsJul 3, 2023
Hi Nan,
Thanks for your feedback.
We sincerely apologize for any inconvenience, and this is not the type of experience we want you to have. We will be pleased to assist you with your module replacement. We've sent you an email for further assistance.
We look forward to hearing your response.
Kind regards,
Kineon Customer Service Team