Kineon LabsKineon is a technology company with a focus on innovating light therapy devices and providing clinical level treatments in the comfort of your home.Our mission is to help the largest number of people live happier, healthier lives by providing safe and effective treatments for pain management. We believe that we all deserve the chance to be our best selves, no matter what life throws at us.We started this company with a vision ‘to positively impact the largest number of people in the most impactful & meaningful way.'Our company is made up of world-class team of individuals that care passionately to bring high-quality products to the world to help improve the quality of life. And it's time those products helped you get back on your feet and enjoy life again.
Kineon Labs (kineon.io) has 629 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Bob H.
Good background on the technology and quick delivery to Canada!
Response from Kineon LabsJul 19, 2023
Hi Bob, We're happy to know that you are satisfied with the device as well as the delivery timeframe. If you haven't perhaps you'd be interested in joining our FB group where other users such as yourself share their stories. We'd surely love to hear more from you! https://www.facebook.com/groups/kineon Kind regards, Kineon Customer Support Team
Ty G.
I like the customer support, online chat and you answer emails quickly.
Response from Kineon LabsJul 20, 2023
Hi Ty, We appreciate the feedback! Rest assured knowing that we'll strive to continue providing great support to our customers! Kind regards, Kineon Customer Support Team
Nick
Strap not fit for purpose .. the smallest strap keeps coming undone the Velcro does not stick
Response from Kineon LabsJul 17, 2023
Hello Nick, Thank you for the feedback. We're very sorry for the unpleasant experience here! We've sent you a follow-up and we'd be happy to help you resolve this issue. Looking forward to your response! Kind regards, Kineon Customer Support Team
Timothy E.
I had been dealing with some stubborn plantar fasciitis issues for over 6 months that completely halted my ultra running training (in fact, 4 months ago I had to completely stop running). I used dozens of different therapies over the last 4 months and was slowly seeing some progress. Then, I started seeing videos about the Kineon device. I didn't purchase immediately because most of the information was about "joint pain". Plantar Fasciitis isn't necessarily joint pain, it's more fascia, tendon and soft tissue but I figured I'd give it a try. At first there were no changes, but I stuck with a 15 minute session on each ankle/heel 2x per day. After 10 days I noticed an improvement, it was a bigger jump in relief than I had experienced in the 4 months before with other methods. After 30 days the relief was so significant, I started back running again. Today I'm about 45 days in with my Kineon device and I still use it and continue to make progress. Last month I was probably at 60% and now with the Kineon I'm at 96%. I can't say that the healing was 100% attributed to the Kineon because I was doing other forms of healing however, the biggest improvements came after I implemented the device. Highly recommend, worth every penny.
Response from Kineon LabsJul 14, 2023
Hello Timothy, this is awesome feedback! The team's ecstatic about your progress and it's been a pleasure to know that we're a part of your journey to recovery! If you haven't perhaps you'd be interested in joining our FB group where other users such as yourself share their stories. We'd surely love to hear more from you! https://www.facebook.com/groups/kineon Kind regards, Kineon Customer Support Team
ALFRED W.
Love this product, it has been fantastic on helping with my knee injury, pain is slowly receding already, been just over a week. I would highly recommend this product!
Response from Kineon LabsJul 14, 2023
Hi Alfred, Thank you so much for the feedback! We're very happy you're starting to get positive results with the device! Please keep us posted and we'd love to hear more from you. Kind regards, Kineon Customer Support Team
Steve
I have a broken module and they are sending me an replacement. Excellent customer service. The Move Pro+ has been a game changer for. My left knee has torn meniscus on both sides and I was taking both Celebrex and Tramadol to keep the pain manageable. I started using Move+ (V1.0) when it first became available on their crowd funding site months ago. Using it made an immediate improvement and I was quickly able to stop all pain medications. Have since moved on to the new Pro model and it has several user improvements. I use the Move Pro each morning while reading the newspaper. Rarely have knee pain now.
Response from Kineon LabsJul 12, 2023
Hi Steve, glad we can help you with your issue! It's an honor to be a part of your health journey so please keep us posted! Kineon Customer Support Team
richard M.
Well packaged item and quick to respond on customer services. No real guide as to what how much or where to treat included. Recommend you tub but new guides are coming out now Overall a great product and reaping the benefits love it.
Response from Kineon LabsJul 12, 2023
Hi Richard, thank you for the feedback! We're working on more strap designs so please keep us updated! If you ever encounter an issue, please don't hesitate to reach back and we'll be happy to assist you. Kineon Customer Support Team
OFC
Good morning: I had a problem with Spanish customs and I did not receive the product. I contacted Kineon and they sent me a new one. I think I can say that when there are problems, Kineon responds. Thank you so much. Oscar.
Response from Kineon LabsJul 10, 2023
Hello Oscar, Thank you for the feedback! We're always happy to help so please don't hesitate to reach out if you need anything else. We look forward to being a part of your health journey! Kineon Customer Support Team
