Kiky FloristReviews of kikyflorist.com

Response from Kiky FloristSep 3, 2026

Dear Jéssica, We would like to clarify what occurred with your Lemon Shine Blooms order. This arrangement consists entirely of signature yellow roses, and because our partner florist in that area experienced an unexpected shortage of fresh yellow rose stems, the order had to be voided to preserve design integrity. Our strict policy is to release all payment authorizations back to the customer the moment an order is dropped. To eliminate any potential delay across banking networks, we executed an additional manual refund push through our payment gateway today. Your financial institution will post the returned credit in accordance with their standard posting schedule. Best regards,

Response from Kiky FloristSep 3, 2026

Dear Seth, Thank you for taking the time to leave us a great rating! Ensuring a smooth, reliable experience is always our top goal. If you have any impressions regarding the flower arrangement or delivery, we would love to hear your thoughts. We look forward to delivering for you again! Best regards,

Response from Kiky FloristSep 3, 2026

Dear Rachel, Thank you for sharing your fantastic feedback! Patrick will be delighted to know that his dedicated service made your special flower delivery just right. We hope the blooms made a lasting impression, and we look forward to being your florist of choice for future occasions! Best regards,

Response from Kiky FloristSep 3, 2026

Dear Katie, We would like to address your review regarding your canceled order. Your Canopy Botanic Dish Garden purchase was canceled strictly because the destination address fell outside the functional service boundaries covered by our local partner florist network in that region. When an order cannot be serviced, our system immediately cancels the transaction and issues a complete reimbursement. The full refund of your order was completely finalized on our side upon cancellation, and the funds will reappear in your account balance in accordance with standard bank clearing windows. Best regards,

Response from Kiky FloristSep 3, 2026

Dear Mark, We would like to clarify the nature of fresh floral delivery regarding your order. While our online gallery showcases the intended design, the floral industry relies on daily fresh market cuts. When exact stems are unavailable locally, florists follow strict industry standards by substituting the closest matching blooms to maintain the overall style and value. Nevertheless, because the delivered flowers did not meet your expectations, we have issued a full refund to compensate for your inconvenience. This refund has been finalized on our side and will reappear in your account balance in accordance with standard bank clearing windows. Best regards,

Response from Kiky FloristSep 3, 2026

Dear Beverly, Thank you for sharing your wonderful feedback! Patrick will be thrilled to know that his support made scheduling your delivery date so smooth and pleasant. We hope the fresh flowers made a lasting impression, and we can’t wait to assist you on your next order! Best regards,

Response from Kiky FloristSep 3, 2026

Dear Emily, 
 We would like to review your account details and resolve this for you, but we cannot locate a matching record using only your profile name.
 To help us find your account, please send a quick message to [email protected] including any of these details:
 The name on the order, The email address or phone number tied to the purchase, Your order ID number.
 Upon receiving these details, our support team will immediately trace your transaction and take action.
 Best regards,

Response from Kiky FloristSep 3, 2026

Dear Minda, Thank you for sharing your wonderful feedback! Ensuring every detail matches exactly what you envisioned through attentive communication is always our top standard. We hope the flowers brought great joy to your recipient, and we look forward to assisting you on your next order! Best regards,