Rowland W.
I would like to add to the saga of my…
I would like to add to the saga of my experience with Kiky Florist. I contacted Faye Ligia in Customer service and within five mijnutes she issued a reverse entry cancelling my payment in full. She apologized and was very considerate. I am grateful for her quick response. Even though they sent the wrong flowers I have to admit they were very decent about it and should not be scrutinized because of an error made in an order. I would use them again. R.L. Williams 10-15-2026
Response from Kiky FloristOct 18, 2026
Dear Rowland, Thank you for taking the time to detail your experience. I am so glad I could assist you promptly and process the complete billing reversal without any delay. When a discrepancy occurs with an arrangement from our partner network, my priority in customer care is to step in immediately and provide a smooth, hassle-free resolution. Your gracious words and confidence in ordering with us again mean the world to me. I look forward to taking great care of your next delivery and ensuring something truly beautiful arrives. Best regards, Kiky Florist Team


