Kiky FloristKiky Florist is listed under Home & Garden Services.
Kiky Florist (kikyflorist.com) has 167 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Home & Garden Services · Bloomington, Indiana
Excellent
Home & Garden Services · Prosper, Texas
Excellent
Home & Garden Services · Seattle, Washington
Excellent
Home & Garden Services · Los Angeles, CA
Excellent
167 approved reviews, newest moderated first
John
Great communication and service!!
Response from Kiky FloristSep 20, 2026
Dear John, Thank you for taking the time to rate us! Keeping our clients informed every step of the way is essential to how we work. We hope the floral display was a huge hit with your recipient, and we look forward to arranging your next order! Best regards,
Sterling S.
Awesome customer care.
Response from Kiky FloristSep 20, 2026
Dear Sterling, Thank you so much for the 5-star rating! We are thrilled our team took such good care of you. We would love to hear all about the arrangement itself—how did the fresh flowers look upon arrival, and what was the recipient's favorite part? Best regards,
Mike D.
Excellent customer service and very competitive pricing. Great company!
Response from Kiky FloristSep 20, 2026
Dear Mike, Thank you for sharing such positive feedback! Delivering genuine value and reliable service is what we strive for every day. We hope the flowers brought great joy to your recipient, and we look forward to being your florist of choice! Best regards,
BAS
Absolutely terrible. My buddies mom passed and I am in another state. Found this “florist” online. They stated they work with local florists and could “definitely” help. The day of delivery they emailed and said the local florist could not accommodate my floral arrangement. Yes, I received a refund, but now my buddy does not have flowers for his mother’s funeral and I have to call and tell him why. DO NOT USE THIS WEBSITE!!
Response from Kiky FloristSep 20, 2026
Dear BAS, We would like to review your account details and resolve this for you, but we cannot locate a matching record using only your profile name. To help us find your account, please send a quick message to [email protected] including any of these details: The name on the order, The email address or phone number tied to the purchase, Your order ID number. Upon receiving these details, our support team will immediately trace your transaction and take action. Best regards,
Kennedy
I ordered flowers for my SIL for a funeral on her side of the family. The flowers were never delivered and they sent me an email the day after the funeral telling me my order was cancelled. The funeral is now obviously over and I didn't have an opportunity to order elsewhere. I cannot express my disgust with this company enough. Absolutely horrible. Customer Service did nothing to rectify the situation. Said they could refund my order. Well I would hope so when no flowers were ever delivered?? Simply terrible company and business model if they don’t even have the logistics figured out to fill orders.
Response from Kiky FloristSep 20, 2026
Dear Kennedy, We understand the critical nature of sympathy tributes and would like to clarify what occurred with your Lively Tide Arrangement order. Whenever fulfillment is unfeasible, our strict operational procedure is to process a cancellation within a prompt timeframe specifically so customer schedules and funds are not held up unnecessarily. Because this order could not proceed, the transaction was fully voided on our billing system immediately upon cancellation, and no funds were permanently captured by our company. Any temporary pre-authorization hold will drop automatically in accordance with your card issuer's standard release cycle. Best regards,
Cora
I ordered flowers for a sister's birthday. Kiky Florist called the next day to confirm delivery instructions. They then asked me to write them a review BEFORE the delivery. I told them I'd wait until the flowers arrived to see their work. No flowers were ever delivered. Birthday surprise ruined.
Response from Kiky FloristSep 20, 2026
Dear Cora, We would like to review your account details and resolve this for you, but we cannot locate a matching record using only your profile name. To help us find your account, please send a quick message to [email protected] including any of these details: The name on the order, The email address or phone number tied to the purchase, Your order ID number. Upon receiving these details, our support team will immediately trace your transaction and take action. Best regards,
Rhonda J.
Placed order with Kiky Florist for my supervisors sister funeral services. Received call from Patrick regarding my order. He was very helpful and informative regarding the type of flowers in the arrangement and when the flowers would be delivered. I can't wait to see the arrangement!
Response from Kiky FloristSep 20, 2026
Dear Rhonda, Thank you for taking the time to share your review. We know how sensitive funeral arrangements are, and we are glad Patrick’s call provided the clarity and reassurance you needed. We truly hope the tribute arrived gracefully and brought comfort to your supervisor and their family. Best regards,
Tammy N.
Great customer service when ordering from Patrick!
Response from Kiky FloristSep 20, 2026
Dear Tammy, Thank you for the wonderful feedback! Our team works hard to make ordering effortless, and Patrick will appreciate your shout-out. We hope the bouquet looked spectacular upon delivery, and we can’t wait to design for you again! Best regards,